Course Description This course covers the skills needed for packaging and logistics, including packing techniques, inventory management, and transportation logistics. Course Objectives

• Understand the basics of packaging and logistics.
• Learn efficient packing techniques.
• Develop inventory management skills.
• Emphasize transportation logistics.
• Prepare students for roles in packaging and logistics.

Course Outcomes

1. Explain the basics of packaging and logistics.
2. Apply efficient packing techniques.
3. Manage inventory effectively.
4. Understand transportation logistics.
5. Prepare for roles in packaging and logistics.

Course Description This course provides an overview of custom software development, focusing on software development life cycle (SDLC), coding basics, and project management. Course Objectives

• Understand the basics of custom software development.
• Learn the phases of the software development life cycle.
• Develop basic coding skills.
• Emphasize project management in software development.
• Prepare students for entry-level roles in software development.

Course Outcomes

1. Explain the basics of custom software development.
2. Describe the phases of the software development life cycle.
3. Write basic code.
4. Apply project management principles in software development.
5. Prepare for entry-level software development roles.

Course Description This course introduces technical testing and analysis skills, focusing on methodologies, tools, and safety. Course Objectives

• Understand the basics of technical testing and analysis.
• Learn various testing methodologies.
• Develop skills in using testing tools.
• Emphasize safety in testing and analysis.
• Prepare students for roles in technical testing.

Course Outcomes

1. Explain the basics of technical testing and analysis.
2. Apply various testing methodologies.
3. Use testing tools effectively.
4. Apply safety protocols in testing and analysis.
5. Prepare for roles in technical testing.

Course Description This course provides the skills needed for customer service roles in call centers, including communication, problem-solving, and customer interaction. Course Objectives

• Understand the role of call center customer service.
• Learn effective communication techniques.
• Develop problem-solving skills.
• Emphasize customer interaction.
• Prepare students for call center roles.

Course Outcomes

1. Explain the role of call center customer service.
2. Communicate effectively with customers.
3. Solve customer problems efficiently.
4. Interact positively with customers.
5. Prepare for call center roles.

Course Description This course provides the essential skills and knowledge for waitstaff roles, including customer service, order taking, and serving techniques. Course Objectives

• Understand the role of waitstaff.
• Learn customer service principles.
• Develop order-taking and serving skills.
• Emphasize safety and hygiene.
• Prepare students for waitstaff roles.

Course Outcomes

1. Explain the role of waitstaff.
2. Provide excellent customer service.
3. Take and serve orders efficiently.
4. Apply safety and hygiene protocols.
5. Prepare for waitstaff roles.