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  • Hospitality Law and Ethics

    $800
    Course Description: This certification provides an overview of legal and ethical issues in the hospitality industry. Topics include contract law, liability, regulatory compliance, and ethical decision-making. Participants will learn to navigate legal challenges and uphold ethical standards. Course Objectives:
    • Understand key legal principles and regulations in hospitality.
    • Analyze and manage legal risks and liabilities.
    • Develop strategies for regulatory compliance.
    • Foster ethical decision-making and leadership.
    Learning Outcomes:
    • Navigate legal issues in hospitality settings.
    • Implement regulatory compliance measures.
    • Manage legal risks and liabilities effectively.
    • Lead with ethical integrity and responsibility.
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  • Hospitality Operations Management

    $800
    Course Description: This course delves into the management of daily operations in hospitality settings. Topics include service quality management, operational efficiency, staff training, and customer service excellence. Participants will gain practical skills to enhance operational performance. Course Objectives:
    • Understand the fundamentals of operations management.
    • Enhance service quality and operational efficiency.
    • Develop staff training programs.
    • Improve customer service standards.
    Learning Outcomes:
    • Manage hospitality operations effectively.
    • Implement service quality management practices.
    • Develop and deliver staff training programs.
    • Enhance customer service and satisfaction.
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  • Digital Transformation in Hospitality

    $800
    Course Description: Participants will explore advanced marketing strategies tailored to the hospitality industry. The course covers market analysis, brand management, digital marketing, and customer relationship management. Emphasis is on creating competitive marketing plans that drive business growth. Course Objectives:
    • Understand advanced marketing techniques for hospitality.
    • Develop strategic marketing plans.
    • Utilize digital marketing tools effectively.
    • Enhance customer relationships through targeted marketing.
    Learning Outcomes:
    • Create comprehensive marketing strategies.
    • Analyze market trends and consumer behavior.
    • Implement effective digital marketing campaigns.
    • Manage customer relationships and loyalty programs.
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  • Strategic Hospitality Marketing

    $800
    Course Description: Participants will explore advanced marketing strategies tailored to the hospitality industry. The course covers market analysis, brand management, digital marketing, and customer relationship management. Emphasis is on creating competitive marketing plans that drive business growth. Course Objectives:
    • Understand advanced marketing techniques for hospitality.
    • Develop strategic marketing plans.
    • Utilize digital marketing tools effectively.
    • Enhance customer relationships through targeted marketing.
    Learning Outcomes:
    • Create comprehensive marketing strategies.
    • Analyze market trends and consumer behavior.
    • Implement effective digital marketing campaigns.
    • Manage customer relationships and loyalty programs.
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  • Sustainable Tourism Development

    $800
    Course Description: Focused on the principles of sustainable tourism, this certification covers topics such as eco-friendly practices, community engagement, and sustainable business models. Participants will learn to create and implement strategies that promote environmental responsibility and social equity in tourism. Course Objectives:
    • Understand the principles of sustainable tourism.
    • Develop eco-friendly and sustainable business models.
    • Engage with communities to promote sustainable practices.
    Learning Outcomes:
    • Create sustainable tourism strategies.
    • Implement eco-friendly practices in tourism businesses.
    • Develop community engagement programs for sustainability.
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  • Hospitality Financial Management

    $800
    Course Description: This course provides in-depth knowledge of financial management in the hospitality industry. Topics include financial statement analysis, budgeting, cost control, and financial decision-making. Participants will enhance their ability to manage financial resources effectively. Course Objectives:
    • Understand financial principles and practices in hospitality.
    • Analyze financial statements and performance.
    • Develop budgeting and cost control strategies.
    Learning Outcomes:
    • Create and analyze financial statements.
    • Implement effective budgeting and cost control measures.
    • Make informed financial decisions for hospitality businesses.
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  • Customer Service Excellence | Hospitality | Online Courses

    $800
    Course Description: Focused on delivering exceptional customer service, this course covers communication skills, problem-solving techniques, and service recovery strategies. Participants will learn to exceed guest expectations. Course Objectives:
    • Develop effective communication skills for customer service.
    • Learn problem-solving techniques to address guest issues.
    • Implement service recovery strategies to ensure customer satisfaction.
    Learning Outcomes:
    • Communicate effectively with guests.
    • Resolve customer complaints and issues.
    • Enhance guest satisfaction through service recovery.
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  • Advanced Hospitality Management

    $800
    Course Description: This certification explores advanced concepts in hospitality management, including strategic planning, organizational behavior, and leadership skills. Participants will develop the ability to manage complex hospitality operations and drive innovation within their organizations. Course Objectives:
    • Understand strategic planning and implementation in hospitality.
    • Analyze organizational behavior and leadership dynamics.
    • Develop skills to manage complex operations effectively.
    Learning Outcomes:
    • Develop strategic plans for hospitality businesses.
    • Apply leadership skills to manage diverse teams.
    • Analyze and improve organizational behavior in hospitality settings.
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  • Hotel and Resort Management

    $800
    Course Title: Hotel and Resort Management Course Description: The Hotel and Resort Management degree is designed for students with a career interest in the lodging and resort industries.  The purpose of the Hotel and Resort Management program is to provide students with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry. Students will engage in practical issues of quality and productivity of the utilities and facilities. Course Structure:
    • Course Length: 20 hours of instruction
    • Proficiency Level: Intermediate
    • Prerequisite Requirements: Basic understanding of hospitality operations or leadership concepts is recommended.
    Learning Objectives: Students will:
    1. understand the different types of resorts.
    2. identify operational environmental standards for all types of resorts
    3. explain the techniques used in distributing activities and facilities in the resort.
    4. participate in resort design and understand master plan development.
    5. be familiar with management problem solving.
    6. learn how to manage the space and capacities within the resort.
    7. be familiar with various types of resorts.
    Upon successful completion of this course, learners will be equipped to lead and develop service teams that deliver exceptional guest experiences, fostering a culture of excellence within hospitality establishments.
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  • H.S. ESL III Supplemental Instructional Materials

    $900
    The H.S. ESL III Supplemental Instructional Materials is a supplemental resource that includes an abundance of resources geared toward El students. This resource includes 1 staff Development package with webinars and instructional videos for the ESL III teacher. This resource is a purchase from vendor AC Language Schools. These resources will be used to provide professional development for our ESL III teachers.
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