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  • Course Description: This course covers the management of housekeeping operations, including cleaning techniques, staff supervision, inventory control, and quality assurance. Participants will learn to ensure a clean and comfortable environment for guests. Course Objectives:
    • Understand the principles of housekeeping management.
    • Develop effective cleaning and maintenance strategies.
    • Manage housekeeping staff and inventory.
    Learning Outcomes:
    • Implement housekeeping management practices.
    • Supervise and train housekeeping staff.
    • Maintain cleanliness and quality standards.
  • How Learning Happens

    Course Description:   This course explores and analyzes how the brain, as a social organism, learns best throughout the lifespan, from our early schooling through late life. It helps teachers make connections to neurobiological principles, with the goal of creating classrooms that nurture healthy attachment patterns and resilient psyches. 
    Learning Objectives: 
    • Analyze how secure attachment and supportive relationships are critical for healthy psychological development and the building of social brain networks 
    • Analyze the brain as a social organ of adaptation critical to cognitive development 
    • Identify techniques to succeed with difficult or “unteachable” students 
    • Analyze teaching from the perspectives of social neuroscience and interpersonal neurobiology 
    • Create classrooms that nurture healthy attachment patterns and resilient psyches
  • How to End a Conversation

    Course Description: This course will provide participants with an understanding of how to effectively end conversations. Topics covered include techniques for graciously exiting conversations, strategies for hard endings, and methods of avoiding awkwardness when transitioning out of a conversation. Participants will gain an understanding of how to use these concepts to bring conversations to a respectful and successful conclusion. Course Objectives:
    • Identify polite tactics for ending conversations
    • Utilize techniques for gracefully exiting conversations
    • Develop strategies for making hard endings
    • Understand approaches for bringing conversations to a close without creating awkwardness
    • Leverage diplomatic language when appropriate during the transition out of conversations
    • Analyze methods for expressing gratitude in the context of ending conversations
    • Identify best practices for encouraging further communication in the future
    • Use words and phrases that accurately convey closure
    • Demonstrate an understanding of principles related to conversation endings through written assignments and class discussions
    • Implement measures for continual improvement in existing conversation skills
  • Course Description:

    This course provides an overview of recognizing false arguments. Students will learn about strategies for discerning the facts from fiction, techniques for identifying logical fallacies, and other topics related to avoiding logical pitfalls. At the end of this course, students will be able to evaluate sources consistently, create innovative systems for recognizing incorrect assumptions, and implement strategies that allow them to identify false claims. Course Objectives:
    • Understand the basics of how to recognize a false argument
    • Explore principles of analyzing evidence
    • Analyze methods for distinguishing between truth and lies
    • Utilize strategies for uncovering inconsistencies
    • Comprehend different techniques for evaluating the veracity
    • Evaluate approaches to detecting faulty logic
    • Create custom plans based on program needs
    • Develop strategies for recognizing bias
    • Design custom solutions based on context
    • Implement techniques for successful outcomes
  • Course Description:

    This course provides an overview of effective research techniques. Students will learn about strategies for finding reliable sources, techniques for distinguishing between credible and unreliable information, and other topics related to conducting focused research. At the end of this course, students will be able to identify relevant keywords, create innovative plans for researching effectively, and implement strategies for leveraging various resources efficiently. Course Objectives:
    • Understand the basics of how to research information
    • Explore principles of evaluating suppositions
    • Analyze methods for assessing source credibility
    • Utilize strategies for uncovering new perspectives
    • Comprehend different techniques for locating authoritative sources
    • Evaluate approaches to discovering new data
    • Create custom plans based on program needs
    • Develop strategies for tracking research sources
    • Design custom solutions based on the purpose
    • Implement techniques for successful outcomes
  • Course Description:

    This course provides an overview of understanding data through numbers. Students will learn about strategies for interpreting numerical information, techniques for plotting graphs, and other topics related to finding trends and patterns in the data. At the end of this course, students will be able to identify relationships and correlations between variables, create innovative systems for summarizing data using statistical methods, and implement strategies that allow them to draw meaningful conclusions from numerical data. Course Objectives:
    • Understand the basics of how to use numerical data
    • Explore principles of analyzing statistics
    • Analyze methods for uncovering trends
    • Utilize strategies for plotting graphs
    • Comprehend different techniques for creating summaries
    • Evaluate approaches to making predictions
    • Create custom plans based on program needs
    • Develop strategies for recognizing outliers
    • Design custom solutions based on context
    • Implement techniques for successful outcomes
  • Course Description:  The course is designed for the perspective of the general manager attempting to leverage the human resources of the organization in ways that create not only revenues, profits, and growth, but also create a unique place to work, create unique products and services, and create employees and customers who are apostles of the enterprise. 
    Course Objectives: 
    • About the ways to achieve high performance by way of organizational effectiveness through people. 
    • About how people are motivated, and how assumptions drive the kind of processes, structures and strategies they create. 
    • How to create high expectations of self and others not only within the class but also within the organizations 
    • Specific skills required for a general manager to operate those levers to achieve the desired results. 
  • Course Description: This course explores the role of human factors in aviation safety and efficiency, including human performance, ergonomics, and the impact of human error. Students will learn to develop strategies to mitigate human error and enhance safety. Course Objectives:
    1. Understand the principles of human factors in aviation.
    2. Learn about human performance and ergonomics in aviation.
    3. Analyze the impact of human error on aviation safety.
    4. Develop strategies to mitigate human error in aviation operations.
    5. Evaluate the effectiveness of human factors interventions.
    Course Outcomes:
    1. Apply principles of human factors to enhance aviation safety.
    2. Develop and implement strategies to mitigate human error.
    3. Analyze human performance and ergonomics in aviation operations.
    4. Assess the impact of human factors on aviation safety.
    5. Improve aviation safety through effective human factors interventions.
  • Course Description:  This course will cover human resource management practices in areas of human resource planning, recruitment, selection, training and development, performance appraisal, compensation, discipline, safety audits, and personnel research. It includes applications in employment law and discussion of interface of line and staff responsibilities in the organization. 
     Course Objectives: 
    • Synthesize information regarding the effectiveness of recruiting methods and the validity of selection procedures, and make appropriate staffing decisions 
    • Properly interpret salary survey data and design a pay structure with appropriate pay grades and pay ranges 
    • Demonstrate knowledge of employee benefit concepts, plan design, administrative considerations and regulations governing employee benefit practices 
    • Evaluate a company’s implementation of a performance-based pay system
    • Design a training program using a useful framework for evaluating training needs, designing a training program, and evaluating training results
  • Course Description:  This course will cover human resource management practices in areas of human resource planning, recruitment, selection, training and development, performance appraisal, compensation, discipline, safety audits, and personnel research. It includes applications in employment law and discussion of interface of line and staff responsibilities in organization. Course Objectives: 
    • Synthesize information regarding the effectiveness of recruiting methods and the validity of selection procedures, and make appropriate staffing decisions
    • Properly interpret salary survey data and design a pay structure with appropriate pay grades and pay ranges 
    • Demonstrate knowledge of employee benefit concepts, plan design, administrative considerations and regulations governing employee benefit practices
    • Evaluate a company’s implementation of a performance-based pay system 
    • Design a training program using a useful framework for evaluating training needs, designing a training program, and evaluating training results 

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