Learning Objectives: Students will learn develop and use strategic Vision, Values, and Mission statements.
Identify steps in the formulation and implementation of strategy in the nonprofit organizations recognize common HR issues in non-profit organizations and how to effectively mitigate them discover elements of Organizational Behavior and Culture and how to change and improve them
Course Description:Â This online course is designed to explore crucial concepts and skills for organizational management. This course will help strengthen Human Resources Best Practices and improve organizational culture and behavior providing a change in environment needed to create an effective, high-performing organization.
Course Description:Â This online course prepares nonprofit leaders and aspiring leaders to focus on the mission and achieve leadership mastery while driving organizational strategy. This course will explore what leadership means, and strategies to improve leadership traits. Learning Objective: Through this innovative curriculum, participants will:- Develop a greater mastery of personal leadership skills and increase confidence in applying leadership skills effectively in the nonprofit workplace.
- Understand personal motivational drivers, emotional intelligence, and communication methods.
- Apply or adapt personal leadership style to meet specific challenges.
- Navigate the challenges of transitioning from an individual contributor to a leader.
- Create a personal leadership plan to refine skills.
- Use results from the inventory to understand personal learning and leadership style.
- Engage in interactive activities of leadership trait development.
Course Description:Â In this online course participants will gain perspectives on financial management and governance of non-profit organizations. Learning Objective:Â Students will be able to:- gain an understanding of the unique nature of the nonprofit fiscal management.
- develop an understanding of financial management techniques for enhancing the effectiveness of nonprofit organizations;
- understand board governance and the its role in financial management;
- prepare essential financial statements
- develop analytic, critical, and expressive abilities;
Course Description:
This course provides an overview of the principles of effective verbal and non-verbal communication and how to use them to achieve desired outcomes. Students will learn about verbal protocols, body language, and other topics related to successful communication. At the end of this course, students will be able to express thoughts clearly, explain ideas using appropriate language, listen effectively, identify different types of non-verbal cues accurately, and make sense of ambiguous messages for successful interactions. Course Objectives:- Understand the basics of verbal and non-verbal communication
- Explore principles of effective expression
- Analyze methods for meaningful listening
- Utilize strategies for differentiating between verbal cues
- Comprehend different techniques for interpreting non-verbal cues accurately
- Evaluate approaches to recognizing ambiguity
- Create custom plans for addressing challenging conversations
- Develop strategies for adjusting communication style
- Design custom solutions based on program needs
- Implement techniques for long-term planning
Course Description:
This course is designed to provide an understanding of the principles of good customer service and how to apply them in practice. Topics covered include understanding customer expectations, building relationships with customers, using effective communication strategies, creating a positive atmosphere for customers, and resolving customer complaints. By the end of this course, participants will have a comprehensive understanding of the application elements of good customer service and their importance in providing exceptional service experiences. Course Objectives:- Identify customer expectations when providing services
- Utilize interpersonal skills to form relationships with customers
- Apply communication techniques for exchanging information with customers
- Develop strategies for creating a warm, welcoming atmosphere for customers
- Practice problem-solving techniques used in difficult situations involving customers
- Examine how to effectively handle customer complaints
- Analyze how good customer service can lead to increased business success
- Assess ethical considerations when dealing with customers
- Implement feedback loops to ensure continual improvement in services
- Demonstrate an understanding of principles related to good customer service through written assignments and class discussions
Interactive activities and learning path. Instant Access to our platform / multimedia content 1 year full access to the purchased courses.
Interactive activities and learning path. Instant Access to our platform / multimedia content 1 year full access to the purchased courses.
Coaching Strength & Conditioning Principles
Course Description:Â Coaching Strength and Conditioning Principles is an online course and test based on the text, Bigger, Faster, Stronger. The course content is a research-based approach.ÂPrerequisite:Â NoneÂCourse Objectives:Â- Explore the scientific principles, concepts, and theories of strength training and conditioning as well as their applications to athletic performance
- Investigate key topics and current research in exercise physiology, biochemistry, anatomy, biomechanics, endocrinology, sports nutrition, and sport psychology  Â
- Analyze the design of safe and effective strength and conditioning programs
- Learn techniques for warm-up, stretching, and resistance training exercisesÂ
- Gain insights into testing and evaluation, including the principles of test selection and administration as well as the scoring and interpretation of results
- Examine facility design, scheduling, policies and procedures, maintenance, and risk management
Ethics and Integrity
Course Description: This online course provides an overview of the principles and practices of ethics and integrity. It covers the fundamentals of ethical decision-making, including how to identify moral standards, distinguish between right and wrong, reach a consensus, and stay true to core values in uncertain situations. You will learn about corporate responsibility, professional credibility, accountability measures, and compliance strategies. You will also gain an understanding of how to develop strategies that promote ethical action within an organization. Through interactive lectures, readings, discussions, videos, and assignments you will develop your ethical reasoning skills while gaining insight into the importance of personal integrity. This course is ideal for individuals who want to learn the basics of ethics so they can make sound decisions with both professional and moral implications. Course Objectives:- Understand different moral standards & frameworks used while making ethical decisions
- Recognize types of unethical behaviors & differentiate between right & wrong
- Assess various sources of conflicting interests & develop policies accordingly
- Utilize problem-solving techniques like root cause analysis when making decisions
- Respect diversity while communicating with stakeholders within the workplace
- Analyze complexity around delegation tasks & determine appropriate actions
- Identify sources influencing ethical decision-making such as belief systems & culture
- Understand legal considerations while determining the influence on policy formation
- Develop strategies that could promote organizational ethics across different sectors
- Demonstrate resilience in order to uphold integrity even during difficult situations
Course Description:
This online course provides an overview of the principles and practices of supervision. It covers the fundamentals of effective communication and leadership, including how to set expectations, deliver feedback, resolve conflicts, and manage projects. You will learn about management styles, problem-solving techniques, empowerment approaches, and team-building strategies. You will also gain an understanding of how to create a positive workplace environment in which employees are motivated to reach their highest potential.
Through interactive lectures, readings, discussions, videos, and assignments you will develop your skills as a supervisor while gaining insight into what it takes to be an effective leader. This course is ideal for individuals who want to learn the basics of supervision so they can increase their impact at work or progress in their careers. Course Objectives:- Develop an understanding of traits & skills required for successful supervision
- Identify various leadership styles & management philosophies
- Learn & implement best practices when delivering constructive feedback
- Utilize problem-solving techniques like root cause analysis & goal setting
- Create a positive work environment with help from employee recognition & development
- Analyze complexity around delegation tasks & determine appropriate actions
- Handle conflicts between staff members effectively by utilizing conflict resolution models
- Understand ethical considerations when making decisions affecting the work environment
- Design effective meetings which could yield desired results within the intended duration
- Maintain project timelines while allocating resources cleverly during project planning