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  • Course Description: This course provides training on managing public relations for healthcare organizations. Participants will learn about media relations, community engagement, and crisis management to enhance organizational reputation and patient trust. Outcomes:
    1. Manage public relations effectively for healthcare organizations.
    2. Develop and maintain media relations.
    3. Engage with the community to build trust.
    4. Implement crisis management strategies.
    5. Enhance organizational reputation and patient trust through public relations.
    Units:
    1. Introduction to Public Relations in Healthcare
    2. Principles of Public Relations
    3. Media Relations and Communication
    4. Community Engagement Strategies
    5. Crisis Management in Healthcare
    6. Developing Public Relations Plans
    7. Evaluating Public Relations Outcomes
    8. Engaging Patients and Families in Public Relations
    9. Best Practices in Public Relations
    10. Case Studies and Practical Applications in Public Relations
  • Course Description: This course focuses on public relations strategies for transportation organizations. Students will learn to communicate effectively with stakeholders, manage public perception, and handle media relations. Course Objectives:
    • Understand public relations principles in transportation.
    • Develop effective communication strategies.
    • Manage media relations and public perception.
    Course Outcomes:
    • Enhance the public image of transportation organizations.
    • Communicate effectively with stakeholders.
    • Handle media inquiries and public relations crises.
  • Course Description: This course empowers diplomats and global representatives to deliver compelling, professional, and culturally aware public speeches and presentations. Learners will master audience analysis, message framing, body language, voice control, visual aid integration, and persuasive storytelling. Through extensive practice and feedback, participants will enhance their confidence and credibility when representing their country or institution on the global stage. Course Length: 6 weeks (36 total instructional hours) Proficiency Level: Advanced Prerequisite: Completion of a lower-intermediate ESL course or equivalent language proficiency Course Objectives:
    • Demonstrate effective vocal delivery including pitch, pace, and volume.
    • Construct speeches using logical structure and compelling language.
    • Adapt public speaking styles to different audiences and contexts.
    • Incorporate persuasive techniques suitable for diplomatic settings.
    • Use nonverbal communication to reinforce spoken messages.
    • Design and integrate professional visual aids into presentations.
    • Apply intercultural awareness to international public speaking.
    • Respond confidently to questions and unexpected challenges.
    • Critique and revise speeches for maximum impact.
    • Deliver formal diplomatic speeches with clarity and poise.
  • Course Description:

    This course provides an overview of public speaking fundamentals. Students will learn about techniques for communicating effectively, strategies for overcoming fears, and other topics related to presenting confidently. At the end of this course, students will be able to assess situations objectively, create innovative solutions for engaging an audience, and implement strategies for delivering successful presentations. Course Objectives:
    • Understand basics of public speaking
    • Explore principles of voice projection
    • Analyze methods for preparing a speech
    • Utilize strategies for building confidence
    • Comprehend different techniques for delivering messages
    • Evaluate approaches to creating slides
    • Create custom plans for developing memorable stories
    • Develop strategies for controlling body language
    • Design custom solutions based on program needs
    • Implement techniques for successful outcomes
  • Course Description: This course focuses on the accessibility and inclusivity of public transport systems, covering the principles, strategies, and best practices for creating transport systems that are accessible to all users, including those with disabilities. Course Objectives:
    • Understand the principles of accessibility and inclusivity in public transport.
    • Learn about strategies for improving transport accessibility.
    • Explore best practices for inclusive public transport systems.
    • Develop skills for creating accessible and inclusive transport systems.
    Course Outcomes:
    • Implement strategies for improving transport accessibility.
    • Design inclusive public transport systems.
    • Utilize best practices for accessibility and inclusivity.
    • Enhance public transport services for all users.
  • Course Description: This course covers the planning and design of accessible public transport systems, focusing on the needs of individuals with disabilities and other mobility challenges. Students will learn to develop strategies to enhance accessibility in public transport. Course Objectives:
    1. Understand the principles of public transport accessibility.
    2. Learn about the needs of individuals with disabilities in public transport.
    3. Develop strategies to enhance accessibility in public transport systems.
    4. Implement accessibility measures in public transport planning.
    5. Evaluate the impact of accessibility measures on public transport users.
    Course Outcomes:
    1. Develop and implement strategies to enhance accessibility in public transport.
    2. Design public transport systems that meet the needs of individuals with disabilities.
    3. Implement accessibility measures in public transport planning.
    4. Assess the impact of accessibility measures on public transport users.
    5. Improve public transport accessibility through targeted strategies.
  • Course Description: This course covers the planning and design of accessible public transport systems, focusing on the needs of individuals with disabilities and other mobility challenges. Students will learn to develop strategies to enhance accessibility in public transport. Course Objectives:
    1. Understand the principles of public transport accessibility.
    2. Learn about the needs of individuals with disabilities in public transport.
    3. Develop strategies to enhance accessibility in public transport systems.
    4. Implement accessibility measures in public transport planning.
    5. Evaluate the impact of accessibility measures on public transport users.
    Course Outcomes:
    1. Develop and implement strategies to enhance accessibility in public transport.
    2. Design public transport systems that meet the needs of individuals with disabilities.
    3. Implement accessibility measures in public transport planning.
    4. Assess the impact of accessibility measures on public transport users.
    5. Improve public transport accessibility through targeted strategies.
  • Course Description: This course covers the principles and practices of public transport financing and economics, including funding sources, financial planning, and economic analysis. Students will learn to develop and manage financial plans for public transport systems. Course Objectives:
    1. Understand the principles of public transport financing and economics.
    2. Learn about different funding sources for public transport.
    3. Develop financial plans for public transport systems.
    4. Conduct economic analysis of public transport projects.
    5. Evaluate the impact of financial management on public transport operations.
    Course Outcomes:
    1. Develop and manage financial plans for public transport systems.
    2. Identify and utilize different funding sources for public transport.
    3. Conduct economic analysis of public transport projects.
    4. Assess the impact of financial management on public transport operations.
    5. Improve financial management practices in public transport.
  • Course Description: This course covers the principles and practices of public transport financing and economics, including funding sources, financial planning, and economic analysis. Students will learn to develop and manage financial plans for public transport systems. Course Objectives:
    1. Understand the principles of public transport financing and economics.
    2. Learn about different funding sources for public transport.
    3. Develop financial plans for public transport systems.
    4. Conduct economic analysis of public transport projects.
    5. Evaluate the impact of financial management on public transport operations.
    Course Outcomes:
    1. Develop and manage financial plans for public transport systems.
    2. Identify and utilize different funding sources for public transport.
    3. Conduct economic analysis of public transport projects.
    4. Assess the impact of financial management on public transport operations.
    5. Improve financial management practices in public transport.
  • Course Description: This course focuses on the maintenance of public transport infrastructure, including tracks, stations, and vehicles. Students will learn to develop maintenance plans and implement strategies to ensure the reliability and safety of public transport systems. Course Objectives:
    1. Understand the principles of public transport infrastructure maintenance.
    2. Learn about maintenance practices for tracks, stations, and vehicles.
    3. Develop comprehensive maintenance plans for public transport systems.
    4. Implement strategies to ensure the reliability and safety of public transport.
    5. Evaluate the impact of maintenance on public transport operations.
    Course Outcomes:
    1. Develop and implement maintenance plans for public transport infrastructure.
    2. Ensure the reliability and safety of tracks, stations, and vehicles.
    3. Implement effective maintenance practices in public transport systems.
    4. Assess the impact of maintenance on public transport operations.
    5. Improve public transport reliability through targeted maintenance strategies.

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