Products 1411 - 1420 from 2089. Products on page
  • Principalship 

    Course Description:   This course will study the wide range of responsibilities of the principal as both manager and educational leader. Topics include establishing a common vision and purpose with stakeholders, working collaboratively to achieve common goals, developing a learner centered school culture, planning for the improvement of instruction, school finance management, supervising employees, providing a safe school environment, promoting student health and welfare, and initiating, managing, and evaluating change. 
    Learning Objectives: 
    • Apply appropriate organization theory to specific issues in the principalship 
    • Demonstrate problem analysis skills 
    • Demonstrate verbal and written communication skills
    • Demonstrate sensitivity to needs of others in problem–solving situations 
    • Demonstrate understanding of importance of positive relationships with other personnel in the school setting, e.g. central office, board of education, assistant principals, teachers and support staff 
    • Articulate the role of the principal in improving teaching and learning 
    • Articulate a basis for operation for the principal 
    • Describe school–centered and society–related problems and issues 
  • Interactive activities and learning path. Instant Access to our platform / multimedia content 1 year full access to the purchased courses.
  • Interactive activities and learning path. Instant Access to our platform / multimedia content 1 year full access to the purchased courses.
  • Principles of Educational Administration Course Description: This online course provides an overview of the key principles of educational administration. It covers the fundamentals of successful leadership and management, including how to facilitate communication, execute problem-solving decisions, manage finances, and promote collaboration. You will learn about staff & volunteer management systems, facility & technology upgrades, budgeting processes, and organizational structures. You will also gain an understanding of how to implement successful strategies in a school or district setting. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of educational administration while learning how to lead initiatives that have a positive impact on student success. This course is ideal for individuals who are interested in developing their skills as an administrator or supervisor in the field of education. Course Objectives:  
    • Understand principles associated with successful educational administration
    • Facilitate communication between stakeholders
    • Execute responsible decision-making
    • Manage financial resources
    • Evaluate staffing needs & solutions
    • Find appropriate solutions for daily problems
    • Identify potential facility & technology upgrades
    • Create budgets that meet goals
    • Promote collaboration among staff members
    • Develop effective organizational structures
  • Course Description:

    This course is designed to provide an understanding of the principles of good customer service and how to apply them in practice. Topics covered include understanding customer expectations, building relationships with customers, using effective communication strategies, creating a positive atmosphere for customers, and resolving customer complaints. By the end of this course, participants will have a comprehensive understanding of the application elements of good customer service and their importance in providing exceptional service experiences. Course Objectives:
    • Identify customer expectations when providing services
    • Utilize interpersonal skills to form relationships with customers
    • Apply communication techniques for exchanging information with customers
    • Develop strategies for creating a warm, welcoming atmosphere for customers
    • Practice problem-solving techniques used in difficult situations involving customers
    • Examine how to effectively handle customer complaints
    • Analyze how good customer service can lead to increased business success
    • Assess ethical considerations when dealing with customers
    • Implement feedback loops to ensure continual improvement in services
    • Demonstrate an understanding of principles related to good customer service through written assignments and class discussions
  • Course Description: This course provides an understanding of luxury hospitality, focusing on customer experience, service standards, marketing, and branding. Course Objectives:
    • To understand the principles of luxury hospitality.
    • To enhance guest experience in luxury settings.
    • To learn about luxury service standards.
    • To develop marketing and branding strategies for luxury hospitality.
    Learning Outcomes:
    • Explain the characteristics of luxury hospitality.
    • Enhance customer experience in luxury settings.
    • Implement luxury service standards.
    • Develop effective marketing and branding strategies.
  • Course Description: This course is designed to help students understand the major functions of management (planning, organizing, leading, and controlling) and the significance of each function in relation to the existence of the company. This course describes how companies use management to set and accomplish goals through individuals, groups, and other types of resources. It also analyzes communication and ethics in the organization. Other topics include decision-making, change, employee development, organizational structures, management control, leadership, conflict resolution, information security, and globalization. Course Objectives:
    • Identify the roles and functions of a manager
    • Evaluate the need for change and recommend change for a business situation
    • Compare and contrast organizational structures and mechanisms for coordination
    • Identify the diversity of the American workforce and recommend ways to manage the diverse workforce
    • Recognize and apply ways to build effective teams and resolve conflict
    • Explore types and methods of managerial control impacting output, behavior, and organizational culture
    • Develop a leadership mindset
  • Course Description: This course provides a comprehensive exploration of the core principles, frameworks, and operational tools of modern diplomacy. Learners will examine the roles of diplomats, the evolution of diplomatic norms, and the strategic functions of embassies and consulates. The course emphasizes diplomatic ethics, international engagement styles, and the balancing act between national interest and global responsibility. Participants will develop critical diplomatic thinking skills and foundational practices essential for 21st-century diplomacy. Course Length: 6 weeks (36 total instructional hours)

    Proficiency Level:

    Advanced Prerequisite: Completion of a lower-intermediate ESL course or equivalent language proficiency Course Objectives:
    • Define the functions and objectives of modern diplomacy.
    • Trace the evolution of diplomacy from classical to digital formats.
    • Identify the roles and responsibilities of diplomats and missions.
    • Distinguish between bilateral, multilateral, and public diplomacy.
    • Apply ethical standards to real-world diplomatic decision-making.
    • Evaluate the strategic use of soft and hard power in diplomacy.
    • Interpret foreign policy through a diplomatic lens.
    • Develop diplomatic communication and negotiation skills.
    • Analyze diplomatic protocol and norms in different contexts.
    • Design an operational plan for a modern diplomatic mission.
  • Course Description: This course provides an introduction to the travel and tourism industry, including key concepts, trends, and the economic impact of tourism. Participants will gain a broad understanding of the travel and tourism sector. Course Objectives:
    • Understand the principles of travel and tourism.
    • Explore current trends and developments in tourism.
    • Analyze the economic impact of tourism.
    Learning Outcomes:
    • Apply principles of travel and tourism in practice.
    • Identify and analyze tourism trends.
    • Understand the economic impact of tourism on destinations.
  • Interactive activities and learning path. Instant Access to our platform / multimedia content 1 year full access to the purchased courses.

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