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  • Course Description: This course provides an understanding of hotel asset management, covering financial management, performance metrics, strategic planning, and investment decision-making. Course Objectives:
    • To introduce the basics of hotel asset management.
    • To learn about financial management in hospitality.
    • To analyze performance metrics.
    • To develop strategic plans for hotel assets.
    Learning Outcomes:
    • Describe the key principles of hotel asset management.
    • Manage financial aspects of hotel assets.
    • Use performance metrics to evaluate assets.
    • Develop strategic plans for hotel asset management.
  • Course Description: This course provides insights into the management of hotel assets, including property valuation, investment strategies, asset enhancement, and performance measurement. Participants will develop the skills needed to optimize the value of hotel assets. Course Objectives:
    • Understand the principles of asset management.
    • Develop property valuation and investment strategies.
    • Implement asset enhancement techniques.
    • Measure and optimize asset performance.
    Learning Outcomes:
    • Apply asset management strategies in hospitality settings.
    • Evaluate and enhance the value of hotel properties.
    • Develop and implement investment strategies.
    • Measure and optimize asset performance.
  • Course Title: Hotel and Resort Management Course Description: The Hotel and Resort Management degree is designed for students with a career interest in the lodging and resort industries.  The purpose of the Hotel and Resort Management program is to provide students with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry. Students will engage in practical issues of quality and productivity of the utilities and facilities. Course Structure:
    • Course Length: 20 hours of instruction
    • Proficiency Level: Intermediate
    • Prerequisite Requirements: Basic understanding of hospitality operations or leadership concepts is recommended.
    Learning Objectives: Students will:
    1. understand the different types of resorts.
    2. identify operational environmental standards for all types of resorts
    3. explain the techniques used in distributing activities and facilities in the resort.
    4. participate in resort design and understand master plan development.
    5. be familiar with management problem solving.
    6. learn how to manage the space and capacities within the resort.
    7. be familiar with various types of resorts.
    Upon successful completion of this course, learners will be equipped to lead and develop service teams that deliver exceptional guest experiences, fostering a culture of excellence within hospitality establishments.
  • Course Description This course covers the essential skills for working in hotel and accommodation services, including customer service, housekeeping, and front desk operations. Course Objectives
    • Understand the basics of hotel and accommodation services.
    • Learn customer service principles.
    • Develop housekeeping skills.
    • Emphasize front desk operations.
    • Prepare students for roles in hotel and accommodation services.
    Course Outcomes
    1. Explain the basics of hotel and accommodation services.
    2. Provide excellent customer service.
    3. Perform housekeeping tasks efficiently.
    4. Manage front desk operations.
    5. Prepare for roles in hotel and accommodation services
  • Course Description  The Hotel Administrator course provides comprehensive training in hotel management, covering operations, customer service, financial management, and marketing.  Course Objectives 
    • Understand hotel management principles. 
    • Learn customer service excellence. 
    • Develop skills in hotel operations and financial management. 
    • Emphasize marketing and sales strategies. 
    • Prepare for the Certified Hotel Administrator certification exam. 
    Course Outcomes 
    1. Explain hotel management principles. 
    2. Provide excellent customer service in a hotel setting. 
    3. Manage hotel operations effectively. 
    4. Implement marketing and sales strategies. 
    5. Pass the Certified Hotel Administrator certification exam. 
  • Course Description  The Hospitality Supervisor course provides training in hospitality management, focusing on customer service, operations, and leadership.  Course Objectives 
    • Understand hospitality management principles. 
    • Learn customer service excellence. 
    • Develop skills in hospitality operations and leadership. 
    • Emphasize safety and compliance. 
    • Prepare for the Certified Hospitality Supervisor certification exam. 
    Course Outcomes 
    1. Explain hospitality management principles. 
    2. Provide excellent customer service. 
    3. Manage hospitality operations effectively. 
    4. Lead hospitality teams efficiently. 
    5. Pass the Certified Hospitality Supervisor certification exam. 
  • Course Description: This course focuses on developing supervisory and leadership skills for the hospitality industry. Topics include team management, motivation, conflict resolution, and performance evaluation. Participants will learn to lead effectively. Course Objectives:
    • Understand the principles of supervision and leadership.
    • Develop skills for team management and motivation.
    • Implement conflict resolution and performance evaluation strategies.
    Learning Outcomes:
    • Apply supervisory and leadership skills in hospitality settings.
    • Manage and motivate hospitality teams.
    • Resolve conflicts and evaluate team performance.
  • Course Description: This course covers sales techniques specific to the hospitality industry. Topics include prospecting, sales presentations, negotiation, and closing deals. Participants will learn to boost sales in hospitality settings. Course Objectives:
    • Understand the principles of hospitality sales.
    • Develop effective sales techniques and strategies.
    • Implement prospecting, negotiation, and deal-closing techniques.
    Learning Outcomes:
    • Apply sales techniques in hospitality settings.
    • Develop and implement effective sales strategies.
    • Boost sales through prospecting, negotiation, and closing deals.
  • Course Description: This course covers sales and marketing strategies specific to the hospitality industry. Topics include market segmentation, sales techniques, digital marketing, and customer relationship management. Participants will learn to drive sales and increase market share. Course Objectives:
    • Understand the principles of hospitality sales and marketing.
    • Develop effective sales and marketing strategies.
    • Implement digital marketing techniques.
    • Enhance customer relationship management.
    Learning Outcomes:
    • Apply sales and marketing strategies in hospitality settings.
    • Develop and implement effective sales and marketing plans.
    • Utilize digital marketing techniques effectively.
    • Enhance customer relationship management.
  • Course Description: This course provides insights into real estate investment in the hospitality industry. Topics include market analysis, investment strategies, property valuation, and financial modeling. Participants will learn to make informed investment decisions. Course Objectives:
    • Understand the principles of real estate investment.
    • Develop market analysis and investment strategies.
    • Implement property valuation and financial modeling techniques.
    • Make informed investment decisions in hospitality real estate.
    Learning Outcomes:
    • Apply real estate investment strategies in hospitality settings.
    • Conduct market analysis and develop investment strategies.
    • Implement property valuation and financial modeling techniques.
    • Make informed investment decisions in hospitality real estate.

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