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  • Teacher basket

    $250
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  • Strategic Planning and Implementation | Health Care | Courses

    $1,800
    Description: Participants will learn techniques for developing and executing strategic plans to achieve organizational goals. The course covers SWOT analysis, goal setting, resource allocation, and performance monitoring. Practical exercises will help participants apply strategic planning concepts to real-world healthcare scenarios. Objectives:
    1. Understand the strategic planning process.
    2. Conduct SWOT analysis and environmental scanning.
    3. Develop strategic goals and objectives.
    4. Allocate resources effectively.
    5. Monitor and evaluate strategic plans.
    Units:
    1. Introduction to Strategic Planning
    2. Environmental Scanning and SWOT Analysis
    3. Setting Strategic Goals and Objectives
    4. Strategic Decision Making
    5. Resource Allocation and Budgeting
    6. Implementing Strategic Plans
    7. Monitoring and Evaluation
    8. Strategic Planning Tools and Techniques
    9. Overcoming Challenges in Strategic Planning
    10. Case Studies and Practical Applications
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  • Spanish for Hotel and Resort Management

    $800
    Course Description: The Hotel and Resort Management degree is designed for students with a career interest in the lodging and resort industries.  The purpose of the Hotel and Resort Management program is to provide students with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry. Students will engage in practical issues of quality and productivity of the utilities and facilities. Course Structure:
    • Course Length: 20 hours of instruction
    • Proficiency Level: Intermediate
    • Prerequisite Requirements: Basic understanding of hospitality operations or leadership concepts is recommended.
    Learning Objectives: Students will:
    1. understand the different types of resorts.
    2. identify operational environmental standards for all types of resorts
    3. explain the techniques used in distributing activities and facilities in the resort.
    4. participate in resort design and understand master plan development.
    5. be familiar with management problem solving.
    6. learn how to manage the space and capacities within the resort.
    7. be familiar with various types of resorts.
    Upon successful completion of this course, learners will be equipped to lead and develop service teams that deliver exceptional guest experiences, fostering a culture of excellence within hospitality establishments.
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  • Patient Satisfaction and Service Excellence | Health Care | Courses

    $1,800
    Description: This course focuses on methods to improve patient satisfaction and deliver high-quality patient services. Topics include patient-centered care, service quality measurement, and feedback management. Participants will learn best practices for enhancing the patient experience and building patient loyalty. Objectives:
    1. Understand the principles of patient-centered care.
    2. Measure and improve service quality.
    3. Manage patient feedback effectively.
    4. Implement strategies to enhance patient satisfaction.
    5. Build patient loyalty and improve overall patient experience.
    Units:
    1. Introduction to Patient Satisfaction
    2. Principles of Patient-Centered Care
    3. Measuring Service Quality
    4. Patient Feedback and Surveys
    5. Improving Patient Communication
    6. Enhancing the Patient Experience
    7. Patient Rights and Responsibilities
    8. Service Recovery Strategies
    9. Building Patient Loyalty
    10. Case Studies and Best Practices
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  • Operational Efficiency in Hospitals | Health Care | Courses

    $1,800
    Description: This course provides a comprehensive review of healthcare policies and regulations, including federal and state laws, accreditation standards, and compliance requirements. Participants will learn how to navigate the complex regulatory environment and ensure their organization adheres to necessary guidelines. Objectives:
    1. Understand key healthcare policies and regulations.
    2. Learn about federal and state healthcare laws.
    3. Navigate accreditation standards and compliance requirements.
    4. Implement regulatory compliance strategies.
    5. Monitor and update policies and procedures.
    Units:
    1. Introduction to Healthcare Policy and Regulations
    2. Federal Healthcare Laws and Regulations
    3. State Healthcare Laws and Regulations
    4. Accreditation Standards in Healthcare
    5. Compliance Requirements and Strategies
    6. Regulatory Bodies and Their Roles
    7. Policy Development and Implementation
    8. Monitoring and Updating Policies
    9. Risk Management and Compliance Audits
    10. Case Studies and Regulatory Challenges
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  • Legal and Ethical Issues in Healthcare | Health Care | Courses

    $1,800
    Description: This course addresses the legal and ethical considerations in healthcare management. Topics include patient rights, informed consent, confidentiality, and compliance with healthcare laws and regulations. Through interactive discussions and case studies, participants will gain a deep understanding of ethical decision-making in healthcare. Objectives:
    1. Understand key legal and ethical issues in healthcare.
    2. Learn about patient rights and informed consent.
    3. Understand confidentiality and privacy regulations.
    4. Navigate healthcare laws and compliance requirements.
    5. Apply ethical decision-making frameworks to real-world situations.
    Units:
    1. Introduction to Legal and Ethical Issues in Healthcare
    2. Patient Rights and Responsibilities
    3. Informed Consent in Healthcare
    4. Confidentiality and Privacy in Healthcare
    5. Healthcare Laws and Regulations
    6. Ethical Decision Making in Healthcare
    7. Compliance and Risk Management
    8. Ethical Issues in Clinical Practice
    9. Legal Issues in Healthcare Administration
    10. Case Studies and Ethical Dilemmas
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  • Leadership in Healthcare | Health Care | Courses

    $1,800
    Description: Focused on developing leadership skills, this course covers principles of effective leadership, conflict resolution, and team management within healthcare settings. Participants will explore various leadership styles and strategies to motivate and lead healthcare teams towards achieving organizational goals. Objectives:
    1. Understand different leadership styles and their applications.
    2. Develop skills to manage and resolve conflicts effectively.
    3. Learn team management and motivational strategies.
    4. Enhance communication skills for leadership.
    5. Implement leadership strategies in healthcare settings.
    Units:
    1. Introduction to Leadership in Healthcare
    2. Leadership Theories and Models
    3. Effective Communication for Leaders
    4. Conflict Resolution Strategies
    5. Team Management and Motivation
    6. Decision Making and Problem Solving
    7. Ethical Leadership in Healthcare
    8. Change Management in Healthcare
    9. Leadership Development and Training
    10. Case Studies and Practical Applications
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  • Intermediate

    $95
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  • Human Resources Management in Healthcare | Health Care | Courses

    $1,800
    Description: This course provides training on recruitment, employee relations, and HR policies specific to healthcare. Participants will learn about talent acquisition, performance management, and employee engagement strategies. Case studies and role-playing exercises will enhance learning. Objectives:
    1. Understand HR management principles in healthcare.
    2. Develop effective recruitment and retention strategies.
    3. Manage employee relations and performance.
    4. Implement HR policies and procedures.
    5. Enhance employee engagement and satisfaction.
    Units:
    1. Introduction to HR Management in Healthcare
    2. Recruitment and Talent Acquisition
    3. Employee Relations and Communication
    4. Performance Management and Appraisal
    5. Employee Engagement and Motivation
    6. HR Policies and Procedures
    7. Training and Development
    8. Compensation and Benefits Management
    9. Labor Laws and Compliance
    10. Case Studies and HR Challenges
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