- Understand and use common business terminologies accurately.
- Communicate effectively about business strategies and operations.
- Understand and discuss various aspects of business like marketing, finance, HR, etc.
- Write precise and comprehensive business reports and emails.
- Deliver clear and structured oral presentations on business topics.
- Participate in professional discussions and meetings in a business setting.
- Understand and interpret business literature and research.
- Use Spanish effectively for teleconferencing and online consultations in a business context.
- Continually improve their business-specific Spanish skills through self-study and professional development.
- Develop an understanding of business operations in Spanish -speaking countries.
- Description: This course focuses on Spanish usage in business contexts, including meetings, presentations, negotiations, and networking. It involves case studies, mock meetings, and business writing exercises. Learners will improve their ability to communicate effectively in diverse business situations. Learning Objectives:
- Description: The Hotel and Resort Management degree is designed for students with a career interest in the lodging and resort industries. The purpose of the Hotel and Resort Management program is to provide participants with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry. Participants will engage in practical issues of quality and productivity of the utilities and facilities. Learning Outcomes:
- Understand the different types of resorts.
- Identify operational environmental standards for all types of resorts
- Explain the techniques used in distributing activities and facilities in the resort.
- Participate in resort design and understand master plan development.
- Be familiar with management problem solving.
- Learn how to manage the space and capacities within the resort.
- Be familiar with various types of resorts.
- Description: This certification covers the management of restaurant operations. Topics include menu planning, cost control, service quality, and staff management. Participants will learn to run successful restaurant businesses. Course Objectives:
- Understand the principles of restaurant management.
- Develop effective menu planning and cost control strategies.
- Enhance service quality and staff management.
- Manage restaurant operations efficiently.
- Apply restaurant management strategies in hospitality settings.
- Develop and implement menu planning and cost control strategies.
- Enhance service quality and staff management.
- Optimize restaurant operations.
- Description: This course is designed for those in the hospitality industry, focusing on guest interactions, tourism vocabulary, and cultural sensitivity. It includes role-plays, travel itinerary planning, and customer service scenarios. Learners will be able to provide excellent service to Spanish-speaking guests. Learning Objectives:
- Understand and use common tourism and hospitality terminologies accurately.
- Communicate effectively about customer service, travel, accommodation, and food and beverage services.
- Write precise and comprehensive tourism and hospitality-specific reports and emails.
- Deliver clear and structured oral presentations on tourism and hospitality topics.
- Participate in professional discussions and meetings in a tourism and hospitality setting.
- Understand and interpret tourism and hospitality literature and research.
- Use Spanish effectively for teleconferencing and online consultations in a tourism and hospitality context.
- Continually improve their tourism and hospitality-specific Spanish skills through self-study and professional development.
- Develop an understanding of tourism and hospitality operations in Spanish-speaking countries.
- Communicate effectively with clients and stakeholders about tourism and hospitality projects.