ONLINE PLATFORM - AC Language School

Telephone Skills | Customer Service | Online Courses
$300
Course Description:
This course will focus on developing an understanding of effective telephone skills. Participants will learn how to use various techniques in order to communicate effectively over the phone. Topics covered include tone of voice, active listening, dealing with difficult conversations, being assertive, and handling customer inquiries. Participants will gain an understanding of how to use these concepts to communicate more effectively over the telephone. Course Objectives:
Identify essential components for having successful conversations over the phone
Utilize techniques for maintaining a pleasant tone of voice
Develop strategies for active listening
Understand tactics for dealing with difficult conversations
Leverage assertiveness when appropriate during calls
Analyze methods for handling customer inquiries
Identify best practices for taking messages accurately
Use language that accurately conveys the desired message
Demonstrate an understanding of principles related to telephone skills through written assignments and class discussions
Implement measures for continual improvement in telephone communication skills
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Textile Assembling Techniques | Labor Basic Skills | Online Courses
$300
Course Description This course covers the basics of textile assembling techniques, including cutting, sewing, and quality control. Course Objectives
Understand the basics of textile assembling.
Learn cutting and sewing techniques.
Emphasize quality control in textile assembling.
Develop skills in using textile tools.
Prepare students for roles in textile assembling.
Course Outcomes
Explain the basics of textile assembling.
Perform cutting and sewing tasks.
Apply quality control measures.
Use textile tools properly.
Prepare for roles in textile assembling.
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The Art of Project Management | Project Management | Online Courses
$95
The Art of Project Management Course Description: This online course provides a comprehensive introduction to the art of project management. It covers the fundamentals of managing projects, including how to plan and implement projects, analyze risks and handle conflict resolution. You will learn about different techniques used in project management as well as how to apply critical thinking. You will also gain an understanding of how to drive change and manage complexities. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of the art of project management while learning how to use data-driven insights, maintain the balance between short and long-term goals, anticipate challenges, and leverage resources. This course is ideal for individuals who are looking to hone their skills as a project manager or those interested in pursuing a career in planning & implementation or analysis & risk management. Course Objectives:
Understand principles associated with project management
Plan & implement projects
Analyze risks
Handle conflict resolution
Apply critical thinking
Drive change
Manage complexities
Use data-driven insights
Maintain the balance between short & long-term goals
Anticipate challenges
Leverage resources
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The Art of Speaking in Public | Project Management | Online Courses
$95
Description: This course will explore the basic principles and techniques in research, composition, organization and delivery of speeches for various purposes. The course concentrates on practical experience in developing speaking and listening abilities to enable the student to communicate orally in clear, coherent language appropriate to the purpose, occasion, and audience. The techniques taught in this course will make any presentation more dynamic, fire up any team, and give anyone the confidence to overcome their fear of public speaking.
Prerequisite: None
Learning Objectives: Students will learn
to introduce students to fundamental & advanced theories of public speaking.
to incorporate these theories to their own speaking experiences.
the exact steps needed to create a speech that will keep your audience on the edge of their seats.
to improve communication skills in a variety of public speaking contexts, includingshort luncheon presentations, training seminars and keynote speaking.
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The Art of War by Sun Tzu | Interpersonal Skills | Online Courses
$300
Course Description:
The purpose of this course is to explore human conflict, identifying elements of, strategies, and philosophies of attaining positive outcomes. Students will learn how to develop personal strategies to overcome personal conflicts and obstacles. Course Objectives:
Explore the historical context of The Art of War
Understand the deeper meaning of Yin and Yang
Understand the deeper meaning of The Way
Understand the deeper meaning of Taking the Path of Least Resistance
Understand the deeper meaning of War as a Means to Protect Peace
Understand the deeper meaning of The Responsibility of Authority
Understand the deeper meaning of proper organization means that having fewer troops is not a problem
Analyze the five fundamental aspects to be considered when preparing for war
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The Project Management Office | Project Management | Online Courses
$95
The Project Management Office Course Description: This online course provides an overview of the key principles and practices of a project management office (PMO). It covers the fundamentals of establishing a PMO, including how to identify roles, develop processes, and set up metrics. You will learn about different communication strategies used in a PMO as well as how to leverage resources. You will also gain an understanding of how to develop a strategy for ensuring the successful delivery of projects. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of project management while learning how to measure performance, address stakeholders' needs, and optimize operations. This course is ideal for individuals who are looking to hone their skills as senior managers or those interested in pursuing a career in project/program management. Course Objectives:
Understand the principles associated with running a PMO
Identify roles & responsibilities
Develop processes & set up metrics
Utilize different communication strategies
Leverage resources
Develop strategies for successful delivery
Measure performance
Address stakeholders' needs
Optimize operations
Track progress & forecast deliverables
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The Psychology of Attracting New Customers Training, for Non-Sale People | Business | Online Courses
$95
The Psychology of Attracting New Customers Training, for Non-Sale People Course Syllabus
Course Description: This course is designed to help non-sale people understand the psychology of attracting new customers. It will provide you with the knowledge and skills to effectively use psychological principles to engage and convert potential customers. You will learn how to identify customer needs, create compelling messages, and build relationships that drive sales. Course Objectives:
Understand the fundamentals of consumer psychology
Identify customer needs and motivations
Develop effective marketing strategies
Create persuasive messages that resonate with customers
Leverage emotional triggers to influence customer decisions
Utilize social proof techniques to increase conversions
Build relationships with customers through personalization
Identify opportunities for upsells and cross-sells
Analyze customer data to optimize marketing efforts
Measure success using key performance indicators (KPIs)
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Theme Park Management | Hospitality | Online Courses
$800
Course Description: This course provides insights into the management of theme parks, including park operations, guest experience, safety, risk management, and marketing. Course Objectives:
To understand the fundamentals of theme park management.
To manage park operations and enhance guest experience.
To ensure safety and manage risks.
To develop marketing strategies for theme parks.
Learning Outcomes:
Describe the key aspects of theme park management.
Manage daily operations and improve guest experience.
Implement safety and risk management practices.
Develop and execute marketing plans for theme parks.
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Theory of Opposition | Interpersonal Skills | Online Courses
$300
Course Description:
This course will explore the theory that life is balanced by opposition, such as gravity and centrifugal force, activity and rest, and yin and yang. Students in the course will analyze ancient and contemporary representations of the Theory of Opposition. Course Objectives:
explore the theory that things cannot exist without its’ opposite
understand the principle of seeing two opposite sides to things
learn the theory of finding balance in opposition
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Tile and Mosaic Installation | Labor Basic Skills | Online Courses
$300
Course Description This course teaches the techniques and skills necessary for installing tiles and mosaics, focusing on preparation, cutting, and laying tiles. Course Objectives
Introduce tools and materials for tile and mosaic installation.
Teach preparation techniques for surfaces.
Develop skills in cutting and laying tiles.
Emphasize safety in tile installation.
Understand maintenance of tiled surfaces.
Course Outcomes
Use tools and materials for tile installation.
Prepare surfaces for tile laying.
Cut and lay tiles accurately.
Apply safety protocols in tile installation.
Maintain tiled surfaces.
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