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  • Course Description: This certification provides an overview of legal and ethical issues in the hospitality industry. Topics include contract law, liability, regulatory compliance, and ethical decision-making. Participants will learn to navigate legal challenges and uphold ethical standards. Course Objectives:
    • Understand key legal principles and regulations in hospitality.
    • Analyze and manage legal risks and liabilities.
    • Develop strategies for regulatory compliance.
    • Foster ethical decision-making and leadership.
    Learning Outcomes:
    • Navigate legal issues in hospitality settings.
    • Implement regulatory compliance measures.
    • Manage legal risks and liabilities effectively.
    • Lead with ethical integrity and responsibility.
  • Course Description: This course explores marketing principles and strategies specific to the hospitality industry. Topics include market segmentation, branding, digital marketing, and customer relationship management. Participants will learn to market hospitality services effectively. Course Objectives:
    • Understand the principles of marketing in hospitality.
    • Develop effective marketing strategies and plans.
    • Utilize digital marketing tools and techniques.
    Learning Outcomes:
    • Apply marketing principles in hospitality settings.
    • Develop and implement effective marketing strategies.
    • Utilize digital marketing tools and techniques effectively.
  • Course Description: This course delves into the management of daily operations in hospitality settings. Topics include service quality management, operational efficiency, staff training, and customer service excellence. Participants will gain practical skills to enhance operational performance. Course Objectives:
    • Understand the fundamentals of operations management.
    • Enhance service quality and operational efficiency.
    • Develop staff training programs.
    • Improve customer service standards.
    Learning Outcomes:
    • Manage hospitality operations effectively.
    • Implement service quality management practices.
    • Develop and deliver staff training programs.
    • Enhance customer service and satisfaction.
  • Course Description: This course explores procurement practices in the hospitality industry, including supplier selection, contract negotiation, inventory management, and cost control. Participants will learn to manage procurement effectively. Course Objectives:
    • Understand the principles of hospitality procurement.
    • Develop effective supplier selection and contract negotiation strategies.
    • Implement inventory management and cost control measures.
    Learning Outcomes:
    • Apply procurement principles in hospitality settings.
    • Develop and implement supplier selection and contract negotiation strategies.
    • Manage inventory and control costs effectively.
  • Course Description: This course covers project management principles and practices in the hospitality industry, including project planning, execution, monitoring, and closure. Participants will learn to manage hospitality projects effectively. Course Objectives:
    • Understand the principles of project management.
    • Develop effective project planning and execution strategies.
    • Implement project monitoring and closure techniques.
    Learning Outcomes:
    • Apply project management principles in hospitality settings.
    • Develop and implement project planning and execution strategies.
    • Monitor and close projects effectively.
  • Course Description: This course provides insights into real estate investment in the hospitality industry. Topics include market analysis, investment strategies, property valuation, and financial modeling. Participants will learn to make informed investment decisions. Course Objectives:
    • Understand the principles of real estate investment.
    • Develop market analysis and investment strategies.
    • Implement property valuation and financial modeling techniques.
    • Make informed investment decisions in hospitality real estate.
    Learning Outcomes:
    • Apply real estate investment strategies in hospitality settings.
    • Conduct market analysis and develop investment strategies.
    • Implement property valuation and financial modeling techniques.
    • Make informed investment decisions in hospitality real estate.
  • Course Description: This course covers sales and marketing strategies specific to the hospitality industry. Topics include market segmentation, sales techniques, digital marketing, and customer relationship management. Participants will learn to drive sales and increase market share. Course Objectives:
    • Understand the principles of hospitality sales and marketing.
    • Develop effective sales and marketing strategies.
    • Implement digital marketing techniques.
    • Enhance customer relationship management.
    Learning Outcomes:
    • Apply sales and marketing strategies in hospitality settings.
    • Develop and implement effective sales and marketing plans.
    • Utilize digital marketing techniques effectively.
    • Enhance customer relationship management.
  • Course Description: This course covers sales techniques specific to the hospitality industry. Topics include prospecting, sales presentations, negotiation, and closing deals. Participants will learn to boost sales in hospitality settings. Course Objectives:
    • Understand the principles of hospitality sales.
    • Develop effective sales techniques and strategies.
    • Implement prospecting, negotiation, and deal-closing techniques.
    Learning Outcomes:
    • Apply sales techniques in hospitality settings.
    • Develop and implement effective sales strategies.
    • Boost sales through prospecting, negotiation, and closing deals.
  • Course Description: This course focuses on developing supervisory and leadership skills for the hospitality industry. Topics include team management, motivation, conflict resolution, and performance evaluation. Participants will learn to lead effectively. Course Objectives:
    • Understand the principles of supervision and leadership.
    • Develop skills for team management and motivation.
    • Implement conflict resolution and performance evaluation strategies.
    Learning Outcomes:
    • Apply supervisory and leadership skills in hospitality settings.
    • Manage and motivate hospitality teams.
    • Resolve conflicts and evaluate team performance.
  • Course Description  The Hospitality Supervisor course provides training in hospitality management, focusing on customer service, operations, and leadership.  Course Objectives 
    • Understand hospitality management principles. 
    • Learn customer service excellence. 
    • Develop skills in hospitality operations and leadership. 
    • Emphasize safety and compliance. 
    • Prepare for the Certified Hospitality Supervisor certification exam. 
    Course Outcomes 
    1. Explain hospitality management principles. 
    2. Provide excellent customer service. 
    3. Manage hospitality operations effectively. 
    4. Lead hospitality teams efficiently. 
    5. Pass the Certified Hospitality Supervisor certification exam. 

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