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  • Course Description: This course provides training on enhancing performance and efficiency in healthcare settings. Participants will learn about performance improvement methodologies, data analysis, and quality control measures to enhance patient care and organizational performance. Outcomes:
    1. Implement effective performance improvement strategies in healthcare.
    2. Analyze performance data to identify improvement opportunities.
    3. Develop quality control measures to enhance performance.
    4. Address performance deficiencies and implement corrective actions.
    5. Enhance patient care and organizational performance through continuous improvement.
    Units:
    1. Introduction to Performance Improvement in Healthcare
    2. Performance Improvement Methodologies
    3. Data Analysis and Performance Measurement
    4. Identifying and Addressing Performance Deficiencies
    5. Implementing Corrective Actions and Quality Control Measures
    6. Monitoring and Evaluating Performance Improvement Initiatives
    7. Continuous Improvement Strategies for Performance
    8. Engaging Stakeholders in Performance Improvement
    9. Best Practices in Performance Improvement
    10. Case Studies and Practical Applications in Performance Improvement
  • Course Description:

    This course provides an overview of the principles of performance management and how to use them to foster a productive work environment. Students will learn about goal setting, feedback techniques and other topics related to achieving organizational goals. At the end of this course, students will be able to monitor team progress and provide constructive feedback for continuous improvement. Course Objectives:
    • Understand the basics of performance management
    • Explore principles of goal setting
    • Analyze methods for effective coaching
    • Utilize problem-solving strategies
    • Comprehend different types of feedback
    • Evaluate approaches to successful decision making
    • Create custom plans for improving results
    • Develop strategies for performance assessment
    • Design custom solutions based on program needs
    • Implement techniques for continuous development
  • Course Description: This course explores performance measurement techniques for transport operations. Students will learn to develop and implement performance metrics and improvement strategies. Course Objectives:
    • Understand performance measurement principles in transportation.
    • Develop performance metrics for transport operations.
    • Implement performance improvement strategies.
    Course Outcomes:
    • Measure and evaluate the performance of transport operations.
    • Implement strategies for performance improvement.
    • Enhance operational efficiency and effectiveness.
  • Course Description This course covers the skills needed for personal assistance roles, focusing on caring for disabled individuals, safety, and communication. Course Objectives
    • Understand the role of personal assistants.
    • Learn techniques for assisting disabled individuals.
    • Emphasize safety and communication.
    • Develop caregiving skills.
    • Prepare students for roles in personal assistance.
    Course Outcomes
    1. Explain the role of personal assistants.
    2. Assist disabled individuals effectively.
    3. Apply safety protocols in caregiving.
    4. Communicate effectively with disabled individuals.
    5. Prepare for roles in personal assistance.
  • Personal Finance

    Course Description: Personal Finance is an online course designed to provide a comprehensive overview of financial management principles, budgeting, and investment strategies. This course aims to enhance your understanding of personal finance and develop the knowledge and skills required to manage your personal finances effectively. Through interactive lectures, readings, discussions, and assignments, you will develop an understanding of the basics of personal finance and develop effective financial strategies that are tailored to your financial goals. This course is ideal for individuals who want to develop a strong financial foundation and gain control over their finances. Course Objectives:
    • Develop a basic understanding of personal finance terms and concepts
    • Develop an understanding of budgeting and budgeting tools
    • Develop a financial plan, including setting financial goals and creating a budget to achieve them
    • Understand the fundamentals of credit ratings, credit reports, and managing credit
    • Understand the different types of savings and investment products available
    • Identify short-term and long-term financial goals and develop strategies to achieve them
    • Understand the basics of retirement planning and investing in retirement accounts
    • Explore different types of borrowing, including loans, credit cards, and mortgages
    • Understand the principles of insurance, including types of insurance and insurance planning
    • Analyze case studies and real-world examples to apply financial concepts to practical personal financial situations
  • Administration of School Personnel
    Course Description:    This course provides an overview of the myriad of duties and responsibilities of the office of human resources. Through individual assignments and small/large group experiences, candidates gain the knowledge, skills, and attributes involved in leading both professional and non-professional staff. Specific case studies are presented, guest speakers are invited to present, and specific theories and philosophies are studied. Matters having to do with leadership and organization of school personnel will be addressed. Exploration of topics such as recruitment and selection; induction; professional development; supervision and evaluation; discipline and dismissal; the work environment; compensation and benefits; administering employee contracts; and legal issues in personnel management will be included. 
    Learning Objectives: 
    • Explore the evolution of education administration and its future as an academic discipline and a profession 
    • Differentiate among the various functions that public managers perform 
    • Examine the political, socio-economic, cultural, and diversity issues involved in major debates of education administration 
    • Explain the roles of education administrators as public managers and policymakers
    • Explain the interaction of administrative and political processes in education administration 
    • Examine the importance of ethical standards and behavior of education managers 
  • Perspectives of Early Childhood Education Course Description: This online course provides an introduction to the study of early childhood education. It covers key concepts, such as family dynamics, cultural differences, and teaching strategies. You will learn about different approaches used in early childhood education as well as how to apply a deeper understanding of educational theories & practices. You will also gain an understanding of how families & cultures influence children's learning and development. Through interactive lectures, readings, discussions, and assignments you will develop your knowledge of perspectives in early childhood education while learning practical skills such as understanding home-based curriculums, recognizing different learning styles & needs among children, utilizing effective discipline techniques & materials in the classroom environment, assessing individual student progress and exploring global influences on culture and parenting. This course is ideal for those who are new to working with young children or are interested in pursuing a path involving more advanced topics in the subject. Course Objectives:
    • Analyze child guidance techniques
    • Recognize different learning styles
    • Utilize effective discipline techniques
    • Assess individual progress
    • Explore culture & family influences
    • Incorporate materials for classroom use
    • Understand home-based curriculums
    • Facilitate meaningful interactions
    • Discuss environmental influences
    • Analyze global influences on parenting
  • Description: This course will study the historical, economic, political, social and psychological foundations of philanthropy in our society as well as the ethical, legal and financial aspects of organizational resource development. The role of leadership strategies for acquisition, maintenance and stewardship of resources will be explored. Students will review successful fundraising campaigns and develop a prototype fundraising campaign.   
    Prerequisite: Graduate Program in Education  
    Learning Objectives: Students will  
    • explore the historical, economic, political, social and psychological foundations of philanthropy in higher education  
    • examine the ethical, legal and financial aspects of organizational resource development in higher education  
    • review and analyze successful fundraising campaigns and develop a prototype fundraising campaign.  
  • Philosophy of Higher Education 

    Course Description:   This course will examine the history and development of higher education including the study of the philosophy, objectives, and functions of various types of institutions.  
    Prerequisite: Graduate Program in Education  
    Learning Objectives: 
    • Understand why Higher Education was developed 
    • Show an increased knowledge of higher education history and philosophical changes 
    • Analyze higher education institutions and how historical events have shaped the institution
  • Course Description: This course focuses on the techniques and skills required for blood drawing and patient interaction. Participants will learn about venipuncture, capillary collection, and proper handling of blood samples to ensure accurate diagnostic testing. Course Outcomes:
    1. Develop proficiency in phlebotomy techniques.
    2. Perform venipuncture and capillary collection accurately.
    3. Ensure proper handling and labeling of blood samples.
    4. Implement infection control and safety protocols.
    5. Enhance patient interaction and communication skills.
    Objectives:
    1. Identify key principles of phlebotomy.
    2. Perform venipuncture techniques proficiently.
    3. Conduct capillary blood collection accurately.
    4. Ensure proper handling, labeling, and transport of blood samples.
    5. Implement infection control and safety protocols in phlebotomy.
    6. Develop strategies for managing difficult draws.
    7. Educate patients about the blood draw process.
    8. Monitor and evaluate phlebotomy outcomes.
    9. Address common challenges in blood collection.
    10. Review case studies to apply phlebotomy skills in real-world settings.
    Units:
    1. Introduction to Phlebotomy
    2. Venipuncture Techniques
    3. Capillary Blood Collection
    4. Handling and Labeling Blood Samples
    5. Infection Control and Safety in Phlebotomy
    6. Managing Difficult Draws
    7. Patient Education and Communication
    8. Monitoring Phlebotomy Outcomes
    9. Addressing Challenges in Blood Collection
    10. Case Studies and Practical Applications

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