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  • Course Description: This course explores procurement practices in the hospitality industry, including supplier selection, contract negotiation, inventory management, and cost control. Participants will learn to manage procurement effectively. Course Objectives:
    • Understand the principles of hospitality procurement.
    • Develop effective supplier selection and contract negotiation strategies.
    • Implement inventory management and cost control measures.
    Learning Outcomes:
    • Apply procurement principles in hospitality settings.
    • Develop and implement supplier selection and contract negotiation strategies.
    • Manage inventory and control costs effectively.
  • Course Description: This course covers security management in hospitality settings, including risk assessment, emergency planning, security protocols, and guest safety. Participants will learn to ensure a safe environment for guests and staff. Course Objectives:
    • Understand the principles of hotel security management.
    • Develop effective risk assessment and emergency planning strategies.
    • Implement security protocols and guest safety measures.
    Learning Outcomes:
    • Apply hotel security management principles in hospitality settings.
    • Develop and implement risk assessment and emergency planning strategies.
    • Ensure the safety and security of guests and staff.
  • Course Description: This course focuses on managing spa operations, including guest services, wellness programs, facility management, and marketing. Participants will learn to create and manage high-quality spa experiences. Course Objectives:
    • Understand the principles of spa management.
    • Develop effective guest services and wellness programs.
    • Implement facility management and marketing strategies for spas.
    Learning Outcomes:
    • Apply spa management principles in hospitality settings.
    • Develop and implement guest services and wellness programs.
    • Manage spa facilities and market spa services effectively.
  • Course Description: This course covers legal issues in the hospitality industry, including contracts, liability, regulatory compliance, and labor law. Participants will learn to navigate legal challenges in hospitality settings. Course Objectives:
    • Understand the principles of hospitality law.
    • Develop skills for managing contracts, liability, and regulatory compliance.
    • Ensure compliance with labor laws and regulations.
    Learning Outcomes:
    • Apply hospitality law principles in hospitality settings.
    • Manage contracts, liability, and regulatory compliance effectively.
    • Ensure compliance with labor laws and regulations.
  • Course Description: This course provides an introduction to managing cruise line operations, including guest services, itinerary planning, safety protocols, and marketing. Participants will gain insights into the cruise industry. Course Objectives:
    • Understand the principles of cruise line management.
    • Develop effective guest services and itinerary planning strategies.
    • Implement safety protocols and marketing plans for cruise operations.
    Learning Outcomes:
    • Apply cruise line management principles in hospitality settings.
    • Develop and implement guest services and itinerary planning strategies.
    • Ensure safety and promote cruise services effectively.
  • Course Description: This course explores sustainable practices in the hospitality industry, including energy conservation, waste management, green building, and sustainable tourism. Participants will learn to implement eco-friendly practices. Course Objectives:
    • Understand the principles of sustainable hospitality.
    • Develop and implement energy conservation and waste management strategies.
    • Explore green building practices and sustainable tourism.
    Learning Outcomes:
    • Apply sustainable practices in hospitality settings.
    • Develop and implement energy conservation and waste management strategies.
    • Promote green building practices and sustainable tourism.
  • Course Description: This course covers sales techniques specific to the hospitality industry. Topics include prospecting, sales presentations, negotiation, and closing deals. Participants will learn to boost sales in hospitality settings. Course Objectives:
    • Understand the principles of hospitality sales.
    • Develop effective sales techniques and strategies.
    • Implement prospecting, negotiation, and deal-closing techniques.
    Learning Outcomes:
    • Apply sales techniques in hospitality settings.
    • Develop and implement effective sales strategies.
    • Boost sales through prospecting, negotiation, and closing deals.
  • Course Description: This course focuses on managing the guest experience in hospitality settings. Topics include customer service excellence, personalized service, feedback management, and service recovery. Participants will learn to enhance guest satisfaction. Course Objectives:
    • Understand the principles of guest experience management.
    • Develop effective customer service and personalized service strategies.
    • Implement feedback management and service recovery plans.
    Learning Outcomes:
    • Apply guest experience management principles in hospitality settings.
    • Develop and implement customer service and personalized service strategies.
    • Enhance guest satisfaction through feedback management and service recovery.
  • Course Description: This course explores the management of bar and beverage operations, including inventory control, drink preparation, customer service, and cost management. Participants will gain skills in running successful bar operations. Course Objectives:
    • Understand the principles of bar and beverage management.
    • Develop effective inventory control and cost management strategies.
    • Enhance drink preparation and customer service techniques.
    Learning Outcomes:
    • Apply bar and beverage management principles in hospitality settings.
    • Develop and implement inventory control and cost management strategies.
    • Enhance drink preparation and customer service techniques.
  • Course Description: This course covers the essentials of catering management, including menu planning, event coordination, food presentation, and service techniques. Participants will learn to manage catering operations. Course Objectives:
    • Understand the principles of catering management.
    • Develop effective menu planning and event coordination strategies.
    • Implement food presentation and service techniques.
    Learning Outcomes:
    • Apply catering management principles in hospitality settings.
    • Develop and implement menu planning and event coordination strategies.
    • Enhance food presentation and service techniques.

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