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  • Course Description: This course focuses on managing spa operations, including guest services, wellness programs, facility management, and marketing. Participants will learn to create and manage high-quality spa experiences. Course Objectives:
    • Understand the principles of spa management.
    • Develop effective guest services and wellness programs.
    • Implement facility management and marketing strategies for spas.
    Learning Outcomes:
    • Apply spa management principles in hospitality settings.
    • Develop and implement guest services and wellness programs.
    • Manage spa facilities and market spa services effectively.
  • Course Description: This course covers the basics of wine and beverage management, including wine selection, storage, service, and pairing. Participants will gain knowledge of managing beverage programs in hospitality settings. Course Objectives:
    • Understand the principles of wine and beverage management.
    • Learn techniques for wine selection, storage, and service.
    • Develop skills for pairing wine with food.
    Learning Outcomes:
    • Manage wine and beverage programs effectively.
    • Select, store, and serve wine properly.
    • Pair wine with food to enhance guest experience.
  • Lodging and Resort Syllabus

    Course Description: This online course will provide an overview of the lodging and resort industry. It will cover topics such as types of resorts, how a resort is formed, how to choose a location for your resort, and other factors that are important in running successful operations. Students will be expected to understand the different components necessary for a well-operated hotel or resort including marketing, customer service, finance, and accounting principles among others. Upon completion of this course, students should have an understanding of how many properties work together in order to create a top-quality experience for their guests. Course Objectives: 1) Understand the different components needed to form a well-operated lodge or resort. 2) Analyze effective strategies used by lodgings and resorts in areas such as pricing structures & guest experiences 3) Identify common problems faced by those managing lodgings/resorts while also understanding solutions they can utilize 4) Acquire knowledge of regulations governing the hospitality industry 5) Utilize analytical tools & frameworks when considering various decisions made within the context of running businesses successfully
  • Course Description: This course provides an understanding of luxury hospitality, focusing on customer experience, service standards, marketing, and branding. Course Objectives:
    • To understand the principles of luxury hospitality.
    • To enhance guest experience in luxury settings.
    • To learn about luxury service standards.
    • To develop marketing and branding strategies for luxury hospitality.
    Learning Outcomes:
    • Explain the characteristics of luxury hospitality.
    • Enhance customer experience in luxury settings.
    • Implement luxury service standards.
    • Develop effective marketing and branding strategies.
  • Course Description: This course provides an introduction to the travel and tourism industry, including key concepts, trends, and the economic impact of tourism. Participants will gain a broad understanding of the travel and tourism sector. Course Objectives:
    • Understand the principles of travel and tourism.
    • Explore current trends and developments in tourism.
    • Analyze the economic impact of tourism.
    Learning Outcomes:
    • Apply principles of travel and tourism in practice.
    • Identify and analyze tourism trends.
    • Understand the economic impact of tourism on destinations.
  • Course Description: This course provides an overview of restaurant operations, including menu planning, food preparation, service techniques, and cost control. Participants will learn to manage restaurant operations efficiently. Course Objectives:
    • Understand the principles of restaurant operations.
    • Develop effective menu planning and food preparation strategies.
    • Implement service techniques and cost control measures.
    Learning Outcomes:
    • Manage restaurant operations effectively.
    • Develop and implement menu planning and food preparation strategies.
    • Enhance service techniques and control costs.
  • Course Description: This course focuses on revenue management strategies for restaurants, including pricing, demand forecasting, and performance metrics. Course Objectives:
    • To understand revenue management principles in restaurants.
    • To develop effective pricing strategies.
    • To learn techniques for demand forecasting.
    • To use performance metrics to improve revenue management.
    Learning Outcomes:
    • Explain revenue management concepts.
    • Develop and implement pricing strategies.
    • Forecast demand accurately.
    • Use performance metrics to enhance revenue management.
  • Course Description: This course provides an introduction to revenue management principles and practices in the hospitality industry. Topics include demand forecasting, pricing strategies, inventory management, and distribution channels. Participants will learn to optimize revenue. Course Objectives:
    • Understand the principles of revenue management.
    • Develop effective demand forecasting and pricing strategies.
    • Implement inventory management and optimize distribution channels.
    Learning Outcomes:
    • Apply revenue management principles in hospitality settings.
    • Develop and implement demand forecasting and pricing strategies.
    • Optimize inventory and distribution channels.
  • Course Description: This course explores the use of social media marketing in the hospitality industry, covering strategy development, content creation, customer engagement, and performance measurement. Course Objectives:
    • To understand the importance of social media marketing in hospitality.
    • To develop effective social media strategies.
    • To create engaging content for social media platforms.
    • To measure the success of social media campaigns.
    Learning Outcomes:
    • Explain the role of social media in hospitality marketing.
    • Develop comprehensive social media marketing plans.
    • Create and curate engaging content.
    • Analyze and improve social media marketing performance.
  • Course Description: This course explores sustainable practices in the hospitality industry, including energy conservation, waste management, green building, and sustainable tourism. Participants will learn to implement eco-friendly practices. Course Objectives:
    • Understand the principles of sustainable hospitality.
    • Develop and implement energy conservation and waste management strategies.
    • Explore green building practices and sustainable tourism.
    Learning Outcomes:
    • Apply sustainable practices in hospitality settings.
    • Develop and implement energy conservation and waste management strategies.
    • Promote green building practices and sustainable tourism.

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