- Course Description: This course is designed for those in the hospitality industry, focusing on guest interactions, tourism vocabulary, and cultural sensitivity. It includes role-plays, travel itinerary planning, and customer service scenarios. Learners will be able to provide excellent service to Spanish-speaking guests. Course Length: 20 hours (1 hour per module) Proficiency Level: Intermediate to Advanced Spanish proficiency Prerequisites: Basic Spanish proficiency and a basic understanding of tourism and hospitality conceptsÂ
- Course Description: This certification covers the management of restaurant operations. Topics include menu planning, cost control, service quality, and staff management. Participants will learn to run successful restaurant businesses. Course Objectives:
- Understand the principles of restaurant management.
- Develop effective menu planning and cost control strategies.
- Enhance service quality and staff management.
- Manage restaurant operations efficiently.
- Apply restaurant management strategies in hospitality settings.
- Develop and implement menu planning and cost control strategies.
- Enhance service quality and staff management.
- Optimize restaurant operations.
- Course Description: The Hotel and Resort Management degree is designed for students with a career interest in the lodging and resort industries.  The purpose of the Hotel and Resort Management program is to provide students with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry. Students will engage in practical issues of quality and productivity of the utilities and facilities. Course Structure:
- Course Length: 20 hours of instruction
- Proficiency Level: Intermediate
- Prerequisite Requirements: Basic understanding of hospitality operations or leadership concepts is recommended.
- understand the different types of resorts.
- identify operational environmental standards for all types of resorts
- explain the techniques used in distributing activities and facilities in the resort.
- participate in resort design and understand master plan development.
- be familiar with management problem solving.
- learn how to manage the space and capacities within the resort.
- be familiar with various types of resorts.
- Course Description: This certification covers the management of restaurant operations. Topics include menu planning, cost control, service quality, and staff management. Participants will learn to run successful restaurant businesses. Course Objectives:
- Understand the principles of restaurant management.
- Develop effective menu planning and cost control strategies.
- Enhance service quality and staff management.
- Manage restaurant operations efficiently.
- Apply restaurant management strategies in hospitality settings.
- Develop and implement menu planning and cost control strategies.
- Enhance service quality and staff management.
- Optimize restaurant operations.
- Course Title: Hotel and Resort Management Course Description: The Hotel and Resort Management degree is designed for students with a career interest in the lodging and resort industries.  The purpose of the Hotel and Resort Management program is to provide students with core competencies and experiential learning opportunities in preparation for successful management careers and leadership roles in the resort and hospitality industry. Students will engage in practical issues of quality and productivity of the utilities and facilities. Course Structure:
- Course Length: 20 hours of instruction
- Proficiency Level: Intermediate
- Prerequisite Requirements: Basic understanding of hospitality operations or leadership concepts is recommended.
- understand the different types of resorts.
- identify operational environmental standards for all types of resorts
- explain the techniques used in distributing activities and facilities in the resort.
- participate in resort design and understand master plan development.
- be familiar with management problem solving.
- learn how to manage the space and capacities within the resort.
- be familiar with various types of resorts.
- Course Title: English for Tourism and Hospitality Professionals Course Description: This course is designed for those in the hospitality industry, focusing on guest interactions, tourism vocabulary, and cultural sensitivity. It includes role-plays, travel itinerary planning, and customer service scenarios. Learners will be able to provide excellent service to English-speaking guests. Course Length: 20 hours (1 hour per module) Proficiency Level: Intermediate to Advanced English proficiency Prerequisites: Basic English proficiency and a basic understanding of tourism and hospitality conceptsÂ
- Course Description: This course focuses on Spanish usage in business contexts, including meetings, presentations, negotiations, and networking. It involves case studies, mock meetings, and business writing exercises. Learners will improve their ability to communicate effectively in diverse business situations. Course Length: 20 hours (1 hour per module) Proficiency Level: Intermediate to Advanced Spanish proficiency Prerequisites: Basic Spanish proficiency and a basic understanding of business conceptsÂ
- Course Title: Business English for Professionals Course Description: This course focuses on English usage in business contexts, including meetings, presentations, negotiations, and networking. It involves case studies, mock meetings, and business writing exercises. Learners will improve their ability to communicate effectively in diverse business situations. Course Length: 20 hours (1 hour per module) Proficiency Level: Intermediate to Advanced English proficiency Prerequisites: Basic English proficiency and a basic understanding of business conceptsÂ