- Understand the principles associated with running a PMO
- Identify roles & responsibilities
- Develop processes & set up metrics
- Utilize different communication strategies
- Leverage resources
- Develop strategies for successful delivery
- Measure performance
- Address stakeholders' needs
- Optimize operations
- Track progress & forecast deliverables
The Project Management Office Course Description: This online course provides an overview of the key principles and practices of a project management office (PMO). It covers the fundamentals of establishing a PMO, including how to identify roles, develop processes, and set up metrics. You will learn about different communication strategies used in a PMO as well as how to leverage resources. You will also gain an understanding of how to develop a strategy for ensuring the successful delivery of projects. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of project management while learning how to measure performance, address stakeholders' needs, and optimize operations. This course is ideal for individuals who are looking to hone their skills as senior managers or those interested in pursuing a career in project/program management. Course Objectives:
Cost Estimating Tools & Techniques
Course Description: This online course provides an overview of the key principles and practices of cost estimating. It covers the fundamentals of creating an accurate budget, including how to identify resources, assess risks and create a comprehensive plan for controlling costs. You will learn about different tools and techniques used in cost estimating as well as how to analyze data. You will also gain an understanding of how to develop a strategy for making decisions that keep costs within expected levels. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of cost estimating while learning how to efficiently plan projects and obtain value from investments. This course is ideal for individuals who are looking to hone their skills as project managers or those interested in pursuing a career in financial management or accounting. Course Objectives:- Understand principles associated with successful cost estimating
- Identify resources & assess risks
- Utilize different tools & techniques
- Analyze data
- Forecast expenses
- Develop strategies for decision-making
- Monitor & control spending
- Create templates & models
- Analyze variances
- Track current & future expenses
Project Scheduling Course Description: This online course provides an overview of the key principles and practices of project scheduling. It covers the fundamentals of creating a timeline, including how to sequence activities, allocate resources, track progress, and establish milestones. You will learn about different methods of scheduling and how to manage risks associated with projects. You will also gain an understanding of how to develop a strategy for maintaining timelines when unexpected changes or delays occur. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of project scheduling while learning how to plan for efficient execution and complete projects within budget and on time. This course is ideal for individuals who are looking to hone their skills as project managers or those interested in pursuing a career in project management or operations. Course Objectives:- Understand principles associated with successful project scheduling
- Sequence activities & allocate resources
- Track progress & establish milestones
- Identify factors that may cause delays
- Utilize different methods & tools
- Control scope creep
- Manage risks
- Develop strategies for handling setbacks
- Implement corrective action
- Monitor & report results
Stakeholder Management Course Description: This online course provides an overview of the key principles and practices of stakeholder management. It covers the fundamentals of managing relationships, including how to identify stakeholders, understand their needs and interests, set expectations and deliver positive outcomes. You will learn about the different types of stakeholders and how to build trust and maintain relationships with them. You will also gain an understanding of how to effectively manage conflicts between stakeholders in order to achieve desired goals. Through interactive lectures, readings, discussions, videos, Â and assignments you will develop your knowledge of stakeholder management while learning how to work collaboratively with groups or individuals who impact organizational objectives. This course is ideal for individuals who are looking to develop their skills as project managers or those interested in pursuing a career in communications or public relations. Course Objectives:- Understand principles associated with successful stakeholder management
- Identify & categorize stakeholders
- Set clear expectations & deliverables
- Develop strategies for working together
- Understand needs & interests
- Build trust
- Establish productive relationships
- Engage in effective communication
- Address tensions & disagreements
- Create mutually beneficial outcomes
Handling & Resolving Conflicts Course Description: This online course provides an overview of the key principles and practices of handling and resolving conflicts. It covers the fundamentals of managing disagreements, including how to identify and address underlying issues, communicate effectively, validate feelings, and create agreements. You will learn about non-violent communication strategies, conflict resolution tactics, and therapeutic interventions. You will also gain an understanding of how to handle difficult conversations in a fair, honest and constructive manner. Through interactive lectures, readings, discussions, videos, and assignments you will develop your knowledge of conflict resolution while learning how to effectively handle disputes within relationships or institutions. This course is ideal for individuals who are looking to hone their skills as professional mediator or those interested in pursuing a career in social work or counseling. Course Objectives:- Understand principles associated with successful conflict resolution
- Identify feelings & behaviors that may lead to conflict
- Address underlying issues
- Communicate ideas & solutions
- Validate perspectives
- Utilize techniques such as negotiation & problem-solving
- Practice non-violent communication
- Create mutually beneficial agreements
- Integrate therapeutic interventions
- Demonstrate effective leadership qualities
Description: This course will guide hiring managers to look at both the skills and attitudes of potential employees. The course will hone hiring skills to find the best employee for each position. Prerequisite: 2nd year studentÂLearning Objectives: Students will learnÂ- the five biggest reasons why new hires fail Â
- two quick and easy tests to discover the attitudinal characteristics that you need for your unique culture Â
- the five-part interview question that gets candidates to reveal the truth about what their last boss really thinks of them Â
- where great companies really find their best candidates Â
- the six words most interviewers add to the end of behavioral interview questions that destroy their effectivenessÂ
Description: This course will discuss recent trends in membership figures, new legislation, and new politics as they influence bargaining rights. It will identify and explain the implications of the new collective bargaining environment, including financial and human resource management issues and outcomes. Practical tips and advice are offered for those engaged in collective bargaining and labor relations.ÂPrerequisite: 2nd year studentÂLearning Objectives: Students will Â- have an overview of the field strongly aligned to the organizational and HR strategy and objectives.Â
- learn the skills needed to plan, implement and assess relationsÂ
- gain practical tools and assessments from best practice Â
- understand the labor market and the employment relationship to trade unions and international governing bodiesÂ
- examine and analyze the public sector labor relations and collective bargainingÂ
- investigate important changes in the public labor relations and unionization landscapeÂ
- Analyze the financial and human resource outcomes of collective bargaining in the public sectorÂ
Description:Â This course walks employment specialists step by step through customized job development revealing the best ways to build a satisfying, meaningful job around a person's preferences, skills, and goals. To make each part of job development easier, the course provides practical content that can be ready to use with easy-to-follow, step-by-step guidelines; checklists of critical questions to answer; success stories in both urban and rural settings.ÂPrerequisite:Â NoneÂLearning Objectives:Â Students willÂ- identify proven tips and ideas for every aspect of job development for youth and adultsÂ
- understand who the person is and what he or she really wantsÂ
- be able to ensure a good fit between employer and employeeÂ
- learn how to find, or create, "hidden jobs" in smaller companiesÂ
- be able to empower people through resource ownership Â
- learn to skillfully negotiate job duties while managing conflicts that might ariseÂ
Description: This course will guide hiring managers to look at both the skills and attitudes of potential employees. The course will hone hiring skills to find the best employee for each position. Prerequisite: 2nd year studentÂLearning Objectives: Students will learnÂ- the five biggest reasons why new hires fail Â
- two quick and easy tests to discover the attitudinal characteristics that you need for your unique culture Â
- the five-part interview question that gets candidates to reveal the truth about what their last boss really thinks of them Â
- where great companies really find their best candidates Â
- the six words most interviewers add to the end of behavioral interview questions that destroy their effectivenessÂ
Description:Â This course will explore the basic principles and techniques in research, composition, organization and delivery of speeches for various purposes. The course concentrates on practical experience in developing speaking and listening abilities to enable the student to communicate orally in clear, coherent language appropriate to the purpose, occasion, and audience. The techniques taught in this course will make any presentation more dynamic, fire up any team, and give anyone the confidence to overcome their fear of public speaking.ÂPrerequisite:Â NoneÂLearning Objectives:Â Students will learnÂ- to introduce students to fundamental & advanced theories of public speaking.Â
- to incorporate these theories to their own speaking experiences.Â
- the exact steps needed to create a speech that will keep your audience on the edge of their seats.Â
- to improve communication skills in a variety of public speaking contexts, includingshort luncheon presentations, training seminars and keynote speaking. Â