Course Description
This course provides the essential skills and knowledge for waitstaff roles, including customer service, order taking, and serving techniques.
Course Objectives
- Understand the role of waitstaff.
- Learn customer service principles.
- Develop order-taking and serving skills.
- Emphasize safety and hygiene.
- Prepare students for waitstaff roles.
Course Outcomes
- Explain the role of waitstaff.
- Provide excellent customer service.
- Take and serve orders efficiently.
- Apply safety and hygiene protocols.
- Prepare for waitstaff roles.