Description
Course Contents:
Unit 1: Introduction to Lodging Management
- Overview of lodging management concepts.
- Importance of lodging management in hospitality.
Unit 2: Front Office Operations
- Managing front office operations.
- Enhancing front office efficiency and guest experience.
Unit 3: Housekeeping Management
- Managing housekeeping operations.
- Ensuring cleanliness and maintenance of rooms.
Unit 4: Maintenance and Engineering
- Managing property maintenance and engineering.
- Ensuring property safety and functionality.
Unit 5: Food and Beverage Services
- Managing food and beverage services in lodging establishments.
- Enhancing F&B operations.
Unit 6: Financial Management for Lodging
- Managing financial performance in lodging.
- Budgeting and cost control.
Unit 7: Marketing and Sales in Lodging
- Marketing strategies for lodging establishments.
- Promoting lodging services.
Unit 8: Customer Service Excellence
- Enhancing customer service in lodging.
- Techniques for improving guest satisfaction.
Unit 9: Technology in Lodging
- Leveraging technology for lodging management.
- Implementing lodging management systems.
Unit 10: Capstone Project
- Developing a lodging management plan.
- Implementing lodging management strategies learned in the course.
Evaluation:
- Participation and Engagement (20%)
- Case Studies and Projects (30%)
- Midterm and Final Exams (30%)
- Capstone Project (20%)
AC Language School online continuing education certifications offer a modern, innovative approach to learning for the global market. Our certifications are composed of interactive components such as multimedia, simulations, and virtual reality activities that are tailored to various learning styles and cultures. These components help create an engaging and immersive learning environment for participants. We also provide video instruction which can be used to quickly understand concepts or review material in the future. Additionally, we incorporate social elements like discussion forums, assignments, and gamification to encourage participant engagement with the course material. With our cutting-edge online education courses, learners can gain knowledge quickly while having a dynamic experience.
- Interactive activities and learning path
- Instant access to our platform/multimedia content
- 1-year full access to the purchased courses
