Course Description: This course focuses on the training and development practices in the hospitality industry, covering training needs assessment, program design, delivery methods, and evaluation.
Course Objectives:
- To understand the importance of training in hospitality.
- To learn how to assess training needs.
- To design and deliver effective training programs.
- To evaluate the effectiveness of training initiatives.
Learning Outcomes:
- Identify training needs in hospitality organizations.
- Design comprehensive training programs.
- Deliver training using various methods.
- Evaluate training outcomes and improve programs.