Introduction to E-commerce Operations | Labor Basic Skills | Online Courses

Course Description 

This course introduces the basics of e-commerce operations, including online sales, digital marketing, and customer service. 

Course Objectives 

• Understand the basics of e-commerce. 
• Learn online sales techniques. 
• Develop digital marketing skills. 
• Emphasize customer service in e-commerce. 
• Prepare students for roles in e-commerce operations. 

Course Outcomes 

1. Explain the basics of e-commerce. 
2. Apply online sales techniques. 
3. Implement digital marketing strategies. 
4. Provide excellent customer service in e-commerce. 
5. Prepare for roles in e-commerce operations.