Course Description:
This course explores the day-to-day operations of a hotel, including front office, housekeeping, maintenance, and food and beverage services. Participants will gain practical knowledge of hotel management.
Course Objectives:
- Understand the functions of various hotel departments.
- Develop skills for managing hotel operations.
- Learn techniques for enhancing guest services.
Learning Outcomes:
- Manage front office, housekeeping, and maintenance operations.
- Oversee food and beverage services.
- Enhance overall hotel operations and guest satisfaction.
