Course Description
This course covers the essential skills for working in hotel and accommodation services, including customer service, housekeeping, and front desk operations.
Course Objectives
- Understand the basics of hotel and accommodation services.
- Learn customer service principles.
- Develop housekeeping skills.
- Emphasize front desk operations.
- Prepare students for roles in hotel and accommodation services.
Course Outcomes
- Explain the basics of hotel and accommodation services.
- Provide excellent customer service.
- Perform housekeeping tasks efficiently.
- Manage front desk operations.
- Prepare for roles in hotel and accommodation services
