Hospitality Supervisor | Labor Basic Skills | Industry Certifications

$800

Course Description 

The Hospitality Supervisor course provides training in hospitality management, focusing on customer service, operations, and leadership. 

Course Objectives 

  • Understand hospitality management principles. 
  • Learn customer service excellence. 
  • Develop skills in hospitality operations and leadership. 
  • Emphasize safety and compliance. 
  • Prepare for the Certified Hospitality Supervisor certification exam. 

Course Outcomes 

  1. Explain hospitality management principles. 
  2. Provide excellent customer service. 
  3. Manage hospitality operations effectively. 
  4. Lead hospitality teams efficiently. 
  5. Pass the Certified Hospitality Supervisor certification exam. 

Description

Course Contents:

Units 

  1. Introduction to Hospitality Management 
  2. Customer Service in Hospitality 
  3. Hospitality Operations Management 
  4. Leadership in Hospitality 
  5. Safety and Compliance in Hospitality 
  6. Event Planning and Management 
  7. Financial Management in Hospitality 
  8. Hospitality Marketing and Sales 
  9. Technology in Hospitality Management 
  10. Certified Hospitality Supervisor Exam Preparation 

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