Course Description:
This course focuses on developing supervisory and leadership skills for the hospitality industry. Topics include team management, motivation, conflict resolution, and performance evaluation. Participants will learn to lead effectively.
Course Objectives:
- Understand the principles of supervision and leadership.
- Develop skills for team management and motivation.
- Implement conflict resolution and performance evaluation strategies.
Learning Outcomes:
- Apply supervisory and leadership skills in hospitality settings.
- Manage and motivate hospitality teams.
- Resolve conflicts and evaluate team performance.
