Hospitality Marketing | Hospitality | Online Courses

$800

Course Description:
This course explores marketing principles and strategies specific to the hospitality industry. Topics include market segmentation, branding, digital marketing, and customer relationship management. Participants will learn to market hospitality services effectively.

Course Objectives:

  • Understand the principles of marketing in hospitality.
  • Develop effective marketing strategies and plans.
  • Utilize digital marketing tools and techniques.

Learning Outcomes:

  • Apply marketing principles in hospitality settings.
  • Develop and implement effective marketing strategies.
  • Utilize digital marketing tools and techniques effectively.
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Description

Course Contents:

Unit 1: Introduction to Hospitality Marketing

  • Overview of marketing concepts.
  • Importance of marketing in hospitality.

Unit 2: Market Segmentation and Targeting

  • Techniques for market segmentation and targeting.
  • Identifying target markets.

Unit 3: Branding and Positioning

  • Developing and implementing branding strategies.
  • Positioning the brand in the market.

Unit 4: Digital Marketing Strategies

  • Leveraging digital platforms for marketing.
  • Creating effective digital marketing campaigns.

Unit 5: Customer Relationship Management

  • Building and maintaining customer relationships.
  • Utilizing CRM technologies.

Evaluation:

  • Participation and Engagement (20%)
  • Case Studies and Projects (30%)
  • Midterm Exam (20%)
  • Final Exam (30%)

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