Hospitality Human Resources | Hospitality | Online Courses

$800

Course Description:
This course focuses on human resources management in the hospitality industry. Topics include recruitment, training, performance management, employee relations, and labor law. Participants will learn to manage hospitality staff effectively.

Course Objectives:

  • Understand HR management principles and practices.
  • Develop effective recruitment and training strategies.
  • Implement performance management and employee relations plans.

Learning Outcomes:

  • Apply HR management principles in hospitality settings.
  • Develop and implement recruitment and training strategies.
  • Enhance performance management and employee relations.
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Description

Course Contents:

Unit 1: Introduction to HR Management

  • Overview of HR management concepts.
  • Importance of HR management in hospitality.

Unit 2: Recruitment and Selection

  • Techniques for recruitment and selection.
  • Developing effective hiring processes.

Unit 3: Training and Development

  • Strategies for employee training and development.
  • Implementing training programs.

Unit 4: Performance Management

  • Techniques for performance management.
  • Managing employee performance.

Unit 5: Employee Relations and Labor Law

  • Building and maintaining employee relations.
  • Understanding labor laws and compliance.

Evaluation:

  • Participation and Engagement (20%)
  • Case Studies and Projects (30%)
  • Midterm Exam (20%)
  • Final Exam (30%)

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