Course Description:
This course focuses on communication skills for the hospitality industry, including verbal and non-verbal communication, interpersonal skills, and conflict resolution. Participants will learn to communicate effectively in hospitality settings.
Course Objectives:
- Develop effective verbal and non-verbal communication skills.
- Enhance interpersonal skills and conflict resolution techniques.
- Learn to communicate professionally in hospitality settings.
Learning Outcomes:
- Apply communication skills in hospitality settings.
- Develop and implement effective interpersonal and conflict resolution techniques.
- Communicate professionally and effectively.
