- Principles of Good Customer Service
- Focus on Customer Experience
- Customer Service in Various Business Models
- Understanding and Representing your Business
- Positive Language
- Managing Time
- Telephone Skills
- Face-to-Face Skills
- How to End a Conversation
Customer Service
$95
Description
- Principles of Good Customer Service
- Focus on Customer Experience
- Customer Service in Various Business Models
- Understanding and Representing your Business
- Positive Language
- Managing Time
- Telephone Skills
- Face-to-Face Skills
- How to End a Conversation
