Basic Trade Skills for Retail Workers | Labor Basic Skills | Online Courses

Course Description

This course introduces basic trade skills needed for retail workers, including customer service, sales techniques, and inventory management.

Course Objectives

• Introduce basic retail trade skills.
• Teach customer service principles.
• Develop sales techniques.
• Emphasize inventory management.
• Prepare students for entry-level retail roles.

Course Outcomes

1. Explain basic retail trade skills.
2. Provide excellent customer service.
3. Apply effective sales techniques.
4. Manage inventory efficiently.
5. Prepare for entry-level retail roles.