Course Description
This course introduces basic trade skills needed for retail workers, including customer service, sales techniques, and inventory management.
Course Objectives
- Introduce basic retail trade skills.
- Teach customer service principles.
- Develop sales techniques.
- Emphasize inventory management.
- Prepare students for entry-level retail roles.
Course Outcomes
- Explain basic retail trade skills.
- Provide excellent customer service.
- Apply effective sales techniques.
- Manage inventory efficiently.
- Prepare for entry-level retail roles.
